Returns & Exchanges
How do I return an item?
There are two ways to request a return:
- Using this dedicated page
- Visit the Order Details section of your MY GUCCI account and select ‘Return this Item’—this will be available as soon as the item has been delivered and will be available for 30 days.
Before starting, pack your item in its original packaging, together with the cotton tote, any accessories (tote or shopping bag included), booklets, labels and the return tag. Your return item should be in its original condition, with any tags or labels still attached. Once your request has been successfully submitted, you can choose from one of two methods for your return: by courier or in-store.
Return by Courier:
You can return an item either with printing or without printing the shipping label.
With shipping label
- Print your prepaid shipping label. It will be sent to you by email and available for download from your MY GUCCI account.
- Remove the original shipping label and attach the new label.
- Schedule your return by contacting the courier by phone or online.
Phone
The number will be sent to you by email with your shipping label and is also visible on the thank you page that appears when you complete your return request online.
Online
Start by visiting ‘MyDHL+’ at the following link https://mydhl.express.dhl or using the ‘DHL Express Mobile App’ and choose the country you are making the return from. Select the ‘Schedule a Pickup’ tab and enter the waybill number on your prepaid shipping label.
Please note:
- The courier’s tracking number is visible on your prepaid shipping label. You can use it to follow your returns at by visiting ‘MyDHL+’ at the following link https://mydhl.express.dhl or using the ‘DHL Express Mobile App.’
- If you do not receive a shipping label or it is not downloadable from your MY GUCCI account, please contact us.
- Please note, if you use a different courier service than listed above, Gucci cannot be held liable.
Without shipping label
Start by visiting ‘MyDHL+’ at the following link https://mydhl.express.dhl or using the ‘DHL Express Mobile App’ and choose the country you are making the return from. Then you can choose to return your item(s) from two different methods: Pick up or Drop Off.
Pick up
Schedule your collection by choosing your preferred time slot. You only need to show the DHL courier the QR code that was sent to you by mail; there is no need to print anything.
Drop Off at DHL Service Point
You can bring your item(s) to a DHL service point during opening hours. Some require you to print your return label, while others support paperless drop-off with your QR code. Find your DHL point and look for the dedicated icon while choosing your preferred location.
Please note:
- The QR code and the return label will be emailed to you. If you are registered with MY GUCCI, you can download them from your ‘My Orders’ section.
- Your prepaid shipping label shows the courier's tracking number. You can use it to track your returns by visiting MyDHL+ at the following link: https://mydhl.express.dhl or using the DHL Express Mobile App.
- Gucci cannot be held liable if you use a courier service different from the one listed above.
Making a Return In-Store
- You may return your item to the stores listed at this link. . It should be brought to the store in its original packaging
- The Client Advisors in store will be glad to assist you in the return process and you will receive an email confirmation when your return has been completed.
- Refunds will be credited back to the original form of payment. Please note, shipping fees for Saturday delivery are non-refundable.
Please note:
- All returns are complimentary.
- Please remember that items must be in new condition and with their protective coating intact (if applicable).
- Please refer to our Online Return Policy for more information.
How many days do I have to exchange or return an item?
Returns and exchanges may be made within 30 days from the date of delivery by returning your item by carrier to the address on the return shipping label or to a Gucci store listed at this link.
What is your return and exchange policy?
Returns may be made within 30 days from the date of delivery by returning your item by carrier to the address on the return shipping label or to a Gucci store listed at this link.
Returned merchandise must meet the below requirements in order to be accepted for a refund:
- All items (including Gucci Beauty) must be in original condition with original tags attached. Merchandise that has been worn, used, altered or damaged will not be accepted. For lingerie products, the underwear protection, when provided, must also be intact.
- Returns on items with a return tag attached will only be honored if the label has not been removed.
- Made to Order or personalized items are final sale and cannot be returned.
- Please note that intimates, including swimwear, tights, socks and lingerie can only be returned in new condition. Items should be unworn, in their original packaging and with all labels attached.
- Décor items, such as chairs or items with non-standard dimensions, may require special return instructions. If you would like to return one of these items, please Contact Us.
- Items purchased at a Gucci store, Gucci outlet store or other retailer or distributor cannot be returned to Gucci.com. These items can be returned using the same channel of the original purchase.
For more information, please refer to our Terms of Sale.
How do I exchange an item?
- To exchange your item for a different size of the same item, follow the link in your order confirmation email or sign in and go to 'My Orders'. For other types of exchange, please contact us.
- Once the exchange has been approved, your prepaid shipping label will be emailed to you.
- Pack your item in its orginal packaging—including the cotton tote bag, any included accessories, instruction booklet, labels, return tag. Please note, your item must be in new condition and with its protective covering still intact (where applicable).
- Print then attach the prepaid shipping label to the package and arrange pickup by contacting the carrier directly at the number located on the return request email or in the return thank you page that appears when you complete your return process online. You can also arrange your pickup by visiting “MyDHL+” at the following link https://mydhl.express.dhl or using the “DHL Express Mobile App.” First, select the country in which your order will be picked up from, and then select the “Schedule a Pickup” tab using the waybill number you find on the return label.
- All returns shipped using the prepaid shipping label are complimentary. Please note, Gucci is not liable for merchandise returned through an alternative carrier service, we recommend using the prepaid label. If for any reason you don’t receive your prepaid shipping label or you can’t locate it, please contact us at this link.
- The carrier tracking number can be found on your prepaid shipping label. You can use this to track your returns useing “MyDHL+” at this link https://mydhl.express.dhl or using the “DHL Express Mobile App.”
- Once received in the warehouse, items sent for exchange will be processed within 14 business days and credited back to the original form of payment. Please note, if your item does not meet the terms of our returns policy, it will be returned to you and the reimbursement will not be made.
- You will receive an email confirmation when your return has been completed. Please note any shipping charges incurred at the time of purchase are non-refundable.
For Paypal orders, exchanges may be processed only for the same or lower value. If you are exchanging for an item of lower cost, you will receive a partial refund directly through your Paypal account.
Exchange in store:
- You may return your item to the stores listed at this link.
- Please bring your return in its original packaging with a printed version of the digital invoice you received in your shipment confirmation email.
- The Client Advisors in store will be glad to help you in exchanging your purchase.
Where can I return or exchange a Collect In-Store item?
How long does it take for a refund to be issued?
Merchandise returned by mail to the warehouse will be processed within 14 business days from receipt. You will receive an email confirmation when your return has been completed. Refunds will be credited back to the original form of payment. Additional fees for Saturday delivery are non-refundable.
Can I exchange or return an item gifted to me by someone else?
产品信息
哪些产品可通过Gucci.com购买？
| 所有欧洲国家/地区 | 1-2个工作日 |
| 阿联酋 | 2-3个工作日 |
| 科威特、卡塔尔、沙特阿拉伯及其他国家/地区的偏远地区* | 3-4个工作日 |
*与我们联系以接收偏远地区的信息。
部分地区可在结账时选择“周六配送。
如果产品附有“1-3周内有货”标签，即表示该产品可以立即购买，但在1-3周内不会配送。请查看产品描述页面和结账时注明的预计配送日期。
Gucci商品产自哪里？
什么是定制商品？
定制商品仅在提交订单后开始定制。下达订单后，Gucci客服将与您联系以确认您的订单详情和付款情况，而后我们便会专门为您定制。
定制商品涵盖Décor系列的家具，包括扶手椅、床沙发凳和折叠式装饰屏风。
请注意，定制商品订单一旦成功提交，便不能取消、修改或退货退款。此类商品一经销售，不予退换。
我可以对所购单品进行个性化定制吗？
手袋、小皮件、腰带和旅行箱包
在Gucci官网或线下门店收到商品后，最多可选择六个字母，搭配自选配色，即可享受个性化烫印服务。
珠宝
部分戒指和手镯单品于门店提供字母、数字和符号刻花服务。
寻找距离您最近的门店
请注意：所有个性化定制订单在付款完成后无法取消、修改或退回。
如何知道我所购买的产品是否为正品？Gucci是否保证Gucci.com销售的所有产品均为正品？
Gucci商品均采用优质的材料、设计和工艺精制而成。“意大利创作”是Gucci品牌基因不可缺少的一部分，这是一种文化取向，是几代人积累起来的知识和和经验，也是一份沉甸甸的使命，正是它让Gucci成为全世界最受欢迎的精品品牌之一。Gucci仿冒品是Gucci正品商品的复制品或仿制品，旨在误导消费者，并且其品质可能十分低劣，不具备Gucci正品应有的细节和精湛工艺，有时可能标价更高。
我们保证通过官网Gucci.com和Gucci精品店购买的所有商品均为正品。
如果您想举报仿冒品或可疑网站，请发送电子邮件至counterfeit@gucci.com，并在邮件中尽可能详尽地提供有关仿冒商品或网站的描述性信息。
Gucci如何实现可持续发展和负责任的购物？
Gucci致力于贯彻一种可持续发展的文化，以负责任的态度对待我们社区内的人与环境。我们不断在寻找更具可持续性的材料和制造工艺，以开发对环境影响更低的商品、构想创新型解决方案，照顾那些协助我们达成目标的人。
我的Gucci x Oura指环是如何工作的，它能做什么？
它怎样监测我的身体信号？
内置的多个先进传感器共同监测关键的身体信号。为了提供准确的数据和分析，建议一直将Gucci x Oura指环佩戴在食指上，并将传感器置于手掌一侧。
每次充满电可续航7天，指环的防水性能可达100米（~330英尺）。
我可以追踪什么？
Gucci x Oura指环可以追踪睡眠、活动、心率、体温，还能预测女性经期。通过分析20余种不同的身体信号，如睡眠模式、近期活动、心率变化和体温，指环将就此提供身体状态、睡眠和活动分数。Readiness（就绪状态）旨在发现适合您身体和生活的方式，对您的身体恢复情况有深刻洞察力。
您可以在免费的Gucci x Oura应用程序（有iOS和Android版）中找到所有项目的分数。在应用程序中，有50余首关于冥想、睡眠、专注、能量提升等主题的音频录音。您听得越多，应用程序就越能确定哪些音频对您与您的身体有效。
能保证我的数据隐私吗？
您的数据将由Oura处理，根据GDPR要求和行业最佳实践进行保护，使用Spring Security、OAuth2安全认证协议和数据加密。
选择与平时戴的Gucci戒指一样的尺寸吗？
不一样，您可使用产品页上的虚拟戒指尺码测量器，帮助确定合适自己的尺寸。无论您是否已拥有一枚大小合适的戒指，是否知晓自己的Oura指环尺码（例如曾用过Oura产品），是否需要测量手指尺码或查询转换表，虚拟戒指尺码测量器均可提供多种方式供您确定Gucci x Oura指环尺码。若您仍无法确定尺码，可到访指定门店，联系专属客户顾问进行试戴，或联系我们获得指导。
什么是Oura会员资格，随购物即享吗？
Gucci x Oura指环提供终身会员资格，只需保持同一Oura账户始终活跃即可。
Gucci Authenticity Tag是否会跟踪我的位置或关联个人信息？
订单和付款
你们接受哪些付款方式？
Gucci在线购物支持以下付款方式：
*沙特阿拉伯、科威特和卡塔尔不支持PayPal付款。
Can I save a payment card on MY GUCCI account?
我能否取消或修改订单？
如果您需要取消或修改订单，请尽快与我们联系。我们将尽力满足您的要求，但不能保证您的订单在提交后一定可以进行调整。已经在处理的订单不得取消或修改；您可以根据Gucci的在线退货政策进行退货。
定制商品和个性化定制商品订单提交后便无法再取消或修改。这些商品一经销售，不予退换。
配送
有哪些配送选项，运费是多少？
对于有货并可立即购买的商品（有关其他库存情况，请参见此处），您可以选择以下配送服务：
配送时间是自您的订单发货之时起的预估时间，并非下单时间
| 配送服务 - 费用 | 自发货起的配送预估时间 |
快递 免费 | 所有欧洲国家/地区：1-2个工作日 阿联酋：2-3个工作日 科威特、卡塔尔、沙特阿拉伯及其他国家/地区的偏远地区*：3-4个工作日 |
为什么我近期购买的单品没有使用新的环保包装？
大部分在Gucci.com下达的订单产品，均会以创新演绎的复古风格绿色包装系列进行包装。这些包装的设计和采购均秉持保护地球环境的理念，可全部回收利用，并方便装入可重复使用的Gucci棉质帆布购物袋中。为了践行Gucci减少碳足迹的承诺，各门店和仓库将在用完剩余的象牙白礼品盒后，使用这款全新环保包装。
如何使用到店自取服务？
结账时，您可以在选择配送方式时选择到店自取。遵循三个简单步骤，就可在, 门店享受新的免费配送方式。
- 添加商品至您的购物袋
- 结账时选择到店自取的配送方式
- 选择门店
您的订单寄放到店后，我们会通知您何时可以取货。您将有14天时间前往精品店取货，无需预约，只需在抵店后告知客户顾问，他们将指导您完成整个过程。如果在此期间您未到店取货，您的订单将被取消并退款。
谁可以取走我的到店取货订单？
我使用的是本人的MY GUCCI账户
您需要携带确认取货电子邮件以及身份证明。
我使用的不是本人的MY GUCCI账户，但账单明细中使用的是我的姓名
您需要携带确认取货电子邮件以及身份证明。
以上情况均不适用
您需要出示以下信息：
- 身份证明
- MY GUCCI账户持有人或账单信息中相关人员的身份证明原件或电子版
- 填写完整的授权表，您也可以通过电子邮件提前将授权表发给门店（可在此处下载）
- 确认取货电子邮件副本或复印件
礼品
Gucci提供哪些礼品服务？
我可以对礼品进行个性定制吗？
Gucci提供个性定制选项 为您选购的商品打造别致的定制外观。
保养和维修
Gucci是否为其产品提供售后服务？
Gucci會為從Gucci.com、Gucci店舖及Gucci授權零售商購買的產品提供產品保養及維修服務。
对于我的Gucci产品，我可以联系谁来获得帮助？
Gucci为从Gucci.com、Gucci门店和Gucci授权零售商处购买的产品提供售后服务。
如需帮助或服务，您可以：
• 前往购入产品的Gucci授权零售商或任意Gucci门店
• 联系Gucci客户服务
对于Gucci腕表，请参照以下说明。
对于我的Gucci腕表，我可以联系谁来获得帮助？
如您需要Gucci腕表方面的帮助或服务，您可以：
- 前往下方链接中列出的任意一家零售商或授权服务中心。
- 联系Gucci客服。
Gucci为从Gucci.com、Gucci门店和Gucci授权零售商处购买的腕表提供两年全球联保。
对于高级腕表和高级制表系列产品*，Gucci提供延长的售后服务期限：
- 为高级腕表单品提供五年全球联保。
- 为高级制表系列单品提供为期八年全球联保，另提供附加服务。
点击此处可获得Gucci腕表的完整保修信息。
GUCCI保修证书
为了履行Gucci保护环境的承诺，于2022年3月1日之后购买的所有腕表，Gucci将不再提供纸质证书，而为顾客提供数字证书。
欲查看腕表的保修状态并下载证书，敬请访问watchwarranty.gucci.com。
如何查找腕表的序列号
Gucci的每款腕表都拥有唯一编号，即序列号，由8个数字组成。
该序列号刻在您的腕表表壳的背面。
可持续发展
古驰是否采取了可持续发展的商业战略？
"我们一向秉持全面的世界观，致力于减少对环境的影响，开发环保型采购方案、环保材料、制作方式和循环创新。同时，我们支持人们行使他们的权利，并倡导包容和尊重。
Gucci如何衡量其对环境的影响？
从原材料的选择和可追溯性开始，古驰保证在内部和供应链中尊重国际公认的社会和环境责任标准，坚持我们对商业道德和可持续管理的承诺。请浏览古驰数字版环境损益（EP&L）核算表了解详情，欢迎访问Gucci Equilibrium古驰平衡计划，探索更多内容。
在哪里可以找到更多关于古驰可持续发展的信息？
Gucci Equilibrium古驰平衡计划将品牌所坚持的原则与所采取的行动统一，守护全人类的共同未来。欲了解更多信息，请前往equilibrium.gucci.com，或通过instagram.com/GucciEquilibrium探索Gucci Instagram官方账号，了解品牌为实现社会和环境可持续所做的努力。官网上每件商品的详情页面将突出显示我们商品的可持续特征
古驰是否在其系列中使用可持续性材料和面料？
作为减少环境影响承诺的一部分，我们致力于在各个系列中选用环保材料，促进可持续制作流程，同时始终确保卓越的工艺和质量。我们的原材料采购符合开云集团针对原材料和制作流程设立的标准。
如何保护动物福利和生物多样性？
古驰和开云集团致力于维持和保护生物多样性和生态系统功能，尊重动物福利。
古驰是否使用真正的毛皮？
在美国人道协会和意大利动物权益组织的支持下，2017年，古驰宣布自2018春夏系列起全面停用皮草。发布这一决定后，古驰也加入了国际反皮草联盟的零皮草销售厂商计划。欢迎访问Gucci Equilibrium古驰平衡计划，了解古驰零皮草政策。
古驰对可回收塑料和一次性塑料的立场是什么？
古驰承诺使用更多的可持续性材料，尽可能减少塑料的使用，从而减少对环境的影响，保护生物多样性。
古驰关于珍稀宝石和金属采购的品牌战略是什么？
古驰致力于以可持续的方式采购商品所需的珍稀宝石和金属。为了减轻开采和提取原生原料对环境的影响，古驰致力于在2025年之前最大限度地使用可回收贵金属制作配饰的配件及珠宝。
古驰恪守开云责任黄金框架采购黄金，这是一种负责任且符合道德规范的创新型黄金采购方式，古驰同时也是责任珠宝业委员会（RJC）的成员，该委员会的使命是在整个黄金、铂金和钻石供应链中促进负责任、符合道德、社会和环境规范的最佳实践。
古驰在包装使用方面是否作出可持续发展承诺？
所有纸张和硬纸板均源自可靠的管理来源。为了在其使用寿命结束时便于回收，这些纸张未进行涂层加工。购物袋的提手为拧花设计，由100%再生聚酯纤维制成，且手工打结方式有效避免使用胶粘剂及其他易分解材料。防尘袋和西装防尘套采用再生棉制成。丝带由100%棉制成，衣架采用回收的聚苯乙烯制成。
我们已经优化了电商渠道的包装，不再使用塑料，取而代之的纸张均来自可持续管理的来源，重新设计的包装盒还可供重复使用。
古驰如何促进循环经济？
古驰对未来的愿景是将循环经济的原则融入设计和创作过程。为了支持这一战略，所有系列都已着重使用可回收和可再生材料，并在整个供应链中扩大塑料的可回收和再利用。品牌还增加了工业后纺织废料中纤维和材料的使用，如纱线和未使用的面料。欢迎访问Gucci Equilibrium古驰平衡计划，了解有关循环计划的更多信息。
古驰是否提供不含动物成分的商品？
古驰保证最高标准的动物福利，并遵守所有适用的法律和法规。自2017年10月停用皮草以来（见“古驰是否使用真正的毛皮？”常见问题解答），不含动物成分的商品已经拥有更多可持续的选择，包括使用皮革替代品，如创新可持续材料Demetra。这种材料含有至少70%的植物原料和可再生资源（粘胶纤维、木浆、生物基聚氨酯），由古驰的意大利工厂生产，采用与鞣制技法相当的工艺，使其具备柔软及可延展的优良特性。从2020年6月起，顾客可以通过古驰官网了解古驰商品的所有可持续发展特征。
古驰如何保证在其供应链中实施负责任的做法？
古驰保证在内部和供应链方面尊重国际公认的社会和环境责任标准，坚持我们对商业道德和可持续管理的承诺。古驰与信赖的供应商网络密切合作，并确保其遵守古驰可持续发展准则和道德标准。欲进一步了解关于古驰在整个业务中对社会和环境可持续发展的承诺，请访问Gucci Equilibrium古驰平衡计划，阅读我们负责任的供应链相关信息，详细了解《企业可持续发展与责任政策》。
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Metaverse and NFT
What is the short explanation of NFTs?
NFT stands for non-fungible token. Each token represents rights to a unique digital asset or collectible such as an avatar, wearable, skin or piece of digital art. You need a digital wallet and cryptocurrency or a digital currency in order to purchase one. Your cryptocurrency is managed by a special technology which is referred to as a blockchain—refer to question 5 in order to find out how to obtain your own NFT.
What is an NFT?
An NFT is a non-fungible token, the ownership of which is recorded on a blockchain and which is purchased using a digital wallet. You can think of the blockchain as a digital ledger of transactions that exists online, which ensures that each NFT has only one owner at any given time and keeps a record of the history of a token’s ownership. A smart contract is computer code that is associated with an NFT and runs on the blockchain. It is self-executing code which is used to create or “mint” the NFT and which controls the function and transfer of the NFT, and information regarding the terms of sale and resale of the NFT between the buyers and sellers, including any resale royalty. Each NFT is like an original piece of art or a specific instance of a signed series of numbered prints. While you can take a picture or buy a replica of a piece of art, each token has a unique ID and represents a specific instance of the digital work. This uniqueness creates provable scarcity which creates value for the NFT. Essentially, an NFT is associated with a digital asset and is purchased using a digital currency. These digital assets are most commonly unique items such as digital collectibles like avatars, wearables, skins or digital art, However, NFTs may also provide access to a community or project benefits.
What can I do with an NFT?
Once you have your NFT, you are 100% the owner of the token. Therefore, you can keep it, give it or trade it with others, just like a physical collectible. However, often there is only a limited license to the digital asset associated with the NFT and the creator(s) retain the intellectual property (including copyrights and trademarks) associated with the digital asset. The license specifies what you can and cannot do with the digital asset and the associated intellectual property. Often, the license provides the right to display the digital asset for personal, non-commercial use or to transfer the NFT to a third party on a secondary market. But the license terms can vary. It is important to read the license to understand what you can and cannot legally do with the digital asset and associated intellectual property.
What is a digital wallet and how do I get one?
A digital wallet is typically a piece of software that is used to transact with cryptocurrency and tokens. You don't actually store cryptocurrency or NFTs in your wallet. Each wallet has a unique wallet ID (referred to as a public key). Each NFT has a unique token ID. The blockchain records ownership of an NFT by associating its unique token ID with a unique wallet ID and storing that record on the blockchain. To buy or sell an NFT, the wallet owner must enter a private key (which is like a password) to authorize the transaction via the wallet. The public and private keys are cryptographically generated. With most digital wallets, you hold the keys and are in charge of your own assets. Your assets are only as safe as your private key, so it is advisable to back it up and not share it with anyone. Never give your Secret Recovery Phrase or your private key(s) to anyone or any site, unless you want them to have full control over your assets. To make the process of setting up a wallet user-friendly, there are many software wallets, such as Metamask, which equip you with a wallet address, key vault, secure login, and backup options to manage your digital assets securely. Metamask runs as a browser extension and/or mobile app, and you can be up and running in just a couple minutes. Learn more at Metamask .
How do I set up a Metamask wallet?
Open Google Chrome, Firefox or Brave on your computer and install the Metamask browser extension. Alternatively, download and install the Metamask App for iPhone or Android .
Open the app and choose “Create Wallet”. Create a username and password. Important: Make sure you safely record your Secret Recovery Phrase and store it somewhere secret and safe, as this is the only way to recover your wallet if you lose your device, or ever need to install it on another computer.
Why do I have to manage my own wallet?
We want to be sure that you can be the real owner of your NFTs, in the same way that you are the owner of physical Gucci items. This is why we want you to have your own wallet and feel comfortable controlling your own NFTs.
Can you tell me more about cryptocurrency?
Cryptocurrency is a digital currency or, more technically, a store of value that uses blockchain security to record and secure online transactions. Cryptocurrency can be used to buy goods and services. Most commonly, cryptocurrency is used to buy unique digital items such as digital collectibles like avatars, wearables, skins, or art, but more and more business are beginning to accept cryptocurrency as a form of payment. Cryptocurrency can be purchased with fiat currency (e.g., dollars) on various platforms. You should exercise caution and research in determining which kind of cryptocurrency to purchase because not all projects comply with various regulations. Ethereum (ETH) is a cryptocurrency that is accepted on the Gucci Vault.
How do I purchase ETH (Ethereum)?
You can purchase ETH through an online exchange such as Kraken, Coinbase or directly through Metamask. Once you have completed your purchase, you will be able to access your funds through Metamask or another compatible digital wallet to purchase an NFT. Please keep in mind that there are limits on how much you can buy and sell based on your account and the platform you are using.
Which are the most used blockchains and what is gas?
Ethereum is the most frequently used blockchain. It requires “gas” to use—you can think of this as being similar to a processing fee for each transaction. You must have enough ETH in your wallet for the cost of your purchase and the gas. The gas fee enables your transaction to be processed on this network and to be stored on the blockchain. The gas fee per transaction can fluctuate based on network supply and demand. You can set a gas limit as the maximum amount of gas you are willing to use on any given transaction. If the actual amount of gas needed turns out to be lower than the limit you specified, the remaining gas will be returned to you. But if your limit is too low, either your transaction will not be processed or the transaction will fail and you may lose that gas. When making your purchase, your wallet can facilitate the calculation of the estimated gas price to make the transaction. See here for more information on how Metamask estimates gas fees.
What is an NFT marketplace?
Following the end of the primary sales, your NFTs are automatically visible and tradeable on OpenSea – the leading open NFT marketplace - and potentially on other platforms. NFT marketplaces enable creators and collectors to buy, sell and create. After connecting your wallet, you can purchase, auction or sell a wide range of NFTs.
Trust & Safety
There are risks associated with using Internet and blockchain based products (like NFT and Cryptocurrencies), including, but not limited to, the risk associated with hardware, software, and Internet connections, the risk of malicious software introduction, and the risk that third parties may obtain unauthorized access to your third-party wallet or Internet accounts through scams and frauds. We care deeply about maintaining and protecting the security of all of our users and guarantee a safe shopping experience, you should be aware of those risks and follow carefully the specific guidelines provided by the service provider (eg: Discord Trust & Safety, OpenSea Users Safety, MetaMask Privacy & Security, Sandbox Account and Wallet Security).
Disclaimer
To use our service, you must use a third-party wallet which allows you to engage in transactions on a blockchain. Gucci does not have custody or control over any blockchain, digital wallet or digital wallet private keys or other third-party technology or services that you may use in connection with accessing our services (“Third-Party Tools”). We are not responsible and shall not be liable for any loss or damages you may incur as a result of using any Third-Party Tools. Any links or references we provide to any Third-Party Tools are for convenience only and we do not approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Tools. All use of Third-Party Tools is at your own risk. NFTs exist only by virtue of the ownership record maintained by the relevant blockchain (e.g., Ethereum network). Any transfers or sales occur on the associated blockchain (e.g., Ethereum). We cannot effect or otherwise control the transfer of ownership of any NFTs or associated digital assets. NFT transactions are generally irreversible. We are not responsible or liable for any sustained losses or injury due to user error or any failure or errant behavior of software (e.g., wallet, smart contract), blockchains, or any other features of the NFTs. You understand and agree that, to the maximum extent permitted by law, the service is provided on an “as is” and “as available” basis and that we expressly disclaim any warranties of any kind, either express or implied.
10KTF Gucci Grail是什么?
10KTF: GUCCI GRAIL MINT PASS有何用处？
Which blockchain are these NFTs minted on?
何处可以买到Gucci Grail NFT?
Do the 10KTF Gucci Grail items include additional utility?
The 10KTF Gucci Grail Mint Pass is a single-use Mint Pass and will offer no future benefit beyond access to the 10KTF Gucci Grailed NFT. However, in addition to owning a unique NFT crafted by Wagmisan and designed by Gucci, owning a 10KTF Gucci Grailed NFT may qualify you for future drops and/or utility included in the Vault and 10KTF roadmaps. For more information, please join the official GucciVault and 10KTF Servers on Discord.
Does SUPERGUCCI include a physical element as well as an NFT?
Yes, the opportunity to request a handcrafted ceramic statue is included with each NFT. For the first drop, anyone who had the Janky NFT in their wallet on June 17, 2022, were able to decide if they would like to claim a statue, or not. The physical element will continue to be optional for the second NFT drop.
What is the price of each SUPERGUCCI NFT?
On February 1, 2022, the first NFT drop featuring Janky was minted at 1.5 ETH. It can currently be purchased on secondary marketplaces such as OpenSea where prices vary. The second drop, featuring Guggimon, is airdropped for free to anyone who had an NFT from the first SUPERGUCCI drop.
