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GUCCI AUTHENTICITY TAG

Access the digital world of Gucci by simply placing your smartphone near the product with the pre-configured NFC technology.

Always Authentic 

Gucci products are distinguished by the highest quality materials, Italian craftsmanship, and imaginative design, speaking to the item's artisanal nature.
Available on selected items, Gucci Authenticity Tag provides information about the product's identity and care while offering personalized after-sale assistance from the Client Advisors.  

 
Share

STEP 1

Download or open the Gucci App, tap the MY GUCCI icon, and select the Gucci Tag section.

Download or open the Gucci App, tap the MY GUCCI icon, and select the Gucci Tag section.

STEP 2

Scan your product by placing your smartphone on the back side of your item 

Scan your product by placing your smartphone on the back side of your item 

STEP 3

Access the authenticity page and enjoy your Gucci product 

Access the authenticity page and enjoy your Gucci product 

Have any Question?

For more information on the processing of personal data about these services,
you can consult the dedicated Privacy Policy available at tagpolicy.gucci.com

 

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Client ServicesGUCCI United States
Inquiries about Gucci website or online purchases
Phone

Our Client Advisors are available Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 10:00AM - 9:00PM (EST), excluding holidays.

live chat
Our Client Advisors are available to chat Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 10:00AM - 9:00PM (EST), excluding holidays. The option to chat will become active during these hours once an advisor is available.
Apple Messages
Our Client Advisors are available to answer your Apple messages from Monday - Saturday from 9 AM to 8 PM (EST). Sunday from 10 AM to 7 PM (EST).
WHATSAPP US
Our Client Advisors are available to answer your WhatsApp messages
Monday through Saturday, 9:00AM - 8:00PM EST,
and Sunday 10:00AM – 7:00PM EST, excluding holidays.
EMAIL
To reach our online Client Advisors by email, click "email us" to provide details and your contact information.
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