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Gucci Services
A Guccified Shopping Experience
Gucci goes further, from complimentary shipping and returns to one-on-one connections and personal in-store styling sessions. Experience a range of exclusive services created specifically for you.
Free Premium Express Shipping
All orders receive complimentary Premium Express shipping. Current processing and delivery times may be delayed.
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CHAT WITH US OR CALL +1.877.482.2430 >
Easy Exchanges & Returns
We’ve made our returns process as easy as possible. Please see our recently updated Return Policy in the FAQ.
Read more in FAQ
Ask a Gift Expert
Whether it's a gift or a personal treat, let our Client Advisors guide you through all the steps: from tailor-made proposals to order and after sale support.
CALL +1.877.482.2430
Digital Gifting
A complete digital gifting experience. Send a solo or group gift and add a virtual note. The gift recipient can personalize their gift by choosing the color and size or swap it with an item of the same value.
Discover How
After Sale Support
After your order is received, we are here to answer any questions you may have about your new product and to provide care guidance and repair assistance.
Read more in FAQs
Signature Packaging & Gift Wrapping
When presentation is everything. All orders arrive enclosed in our signature Gucci packaging–complete with a Gucci note card to write a special message and gift wrapping.
A New Way to Experience In-Store Shopping
Visit your favorite store from home or in person
Safety is our priority, for both our team and our clients. We want your in-store experience to feel seamless, comfortable, and enjoyable.
A Store expert on the line
Call a store near you, our Client Advisors will have the pleasure to guide you through Gucci's newest collections via phone or videochat and advise you during your shopping experience.
Contact your store
Call and Collect or Safe home delivery
Our store client advisors willl arrange a safe payment process and a quick curbside pick up or delivery to your home.
A warm welcome back in store
Our stores have put in place all necessary health-compliant measures for you to enjoy the safest shopping experience possible.
Read more in FAQ
Book your Private Appointment
To see the latest styles in person, book your private appointment and be fully immersed in the newest collections. Enjoy a personal styling session with a dedicated Gucci expert.
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