Invalid email and/or password. Try again or click on "Forgot your password?" link.
This field cannot be empty
The fields do not match
Field is not a valid email
Please enter valid password.
 

At Your Service

An Exclusive Gucci Experience

Collect In-Store
Gucci Advisor
Embossing
My Gucci
Premium Shipping
Complimentary Returns
After Sales Services

Collect In-Store

Choose to have your order delivered to one of our Gucci stores for added convenience.

Gucci Client Advisor

An online Client Advisor is available to assist with any questions you may have by phone, live chat or email. CALL US

Embossing

A selection of handbags, luggage, accessories, décor and the pet collection can be personalized by embossing initials of your choice.​

REGISTER WITH MY GUCCI​

Register to personalize your experience with easy order tracking, your own space to save preferences for future visits and favourite items, and bespoke advice from a Client Advisor.​

Premium Shipping

Your order will arrive as quickly as possible via complimentary delivery in 2-3 business days.

Need to Make a Return or Exchange?

We offer complimentary returns and exchanges both online and in-store. For details on how to proceed, please visit the returns and exchanges section of our FAQs.

After Sales Services

Your Gucci journey doesn’t end at checkout—we are available to guide you through care for your new product, advise you on repairs and answer any other questions you may have.

Immerse Yourself in the Gucci Universe

Seamless Shopping

Gucci Packaging
Payment Options
Instant Gifting

The Finishing Touch

Innovatively designed to be recyclable, Gucci’s emblematic packaging channels the House’s fascination with vintage-inspired designs. An online exclusive reusable cotton tote is included with most Gucci.com orders.

Flexible Check-Out

Choose to place an order with your preferred payment option—we accept most major credit cards, Affirm, Amazon Pay and PayPal.

Instant Gifting

Use 4Gift, our e-gift platform, to instantly send a gift just from you or split the cost with others. Your recipient can edit the size, color or even swap it with another, making sure you get it right everytime.

Forgotten Password
Please enter the email address you registered with, and we will send you a link to reset your password.
SUBMIT
Forgotten Password
Please enter the email address you registered with, and we will send you a link to reset your password.
SUBMIT
Forgot your password?
Please enter the email address you registered with, and we will send you a link to reset your password.
Thank you
An email with instructions to reset your password has been sent to
Client ServicesGUCCI United States
Inquiries about Gucci website or online purchases
Phone

Our Client Advisors are available Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 10:00AM - 9:00PM (EST), excluding holidays.

live chat
Our Client Advisors are available to chat Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 10:00AM - 9:00PM (EST), excluding holidays. The option to chat will become active during these hours once an advisor is available.
WHATSAPP US
Our Client Advisors are available to answer your WhatsApp messages
Monday through Saturday, 9:00AM - 8:00PM EST,
and Sunday 10:00AM – 7:00PM EST, excluding holidays.
EMAIL
To reach our online Client Advisors by email, click "email us" to provide details and your contact information.
BACK

Schedule a Call Back

BACK

Email Us