At Your Service

Choose to have your order delivered to one of our Gucci stores for added convenience.

An online Client Advisor is available to assist with any questions you may have by phone, live chat or email. CALL US

A selection of handbags, luggage, accessories, décor and the pet collection can be personalized by embossing initials of your choice.​

Register to personalize your experience with easy order tracking, your own space to save preferences for future visits and favourite items, and bespoke advice from a Client Advisor.​

Your order will arrive as quickly as possible via complimentary delivery in 2-3 business days.

We offer complimentary returns and exchanges both online and in-store. For details on how to proceed, please visit the returns and exchanges section of our FAQs.

Your Gucci journey doesn’t end at checkout—we are available to guide you through care for your new product, advise you on repairs and answer any other questions you may have.

Innovatively designed to be recyclable, Gucci’s emblematic packaging channels the House’s fascination with vintage-inspired designs. An online exclusive reusable cotton tote is included with most Gucci.com orders.

Choose to place an order with your preferred payment option—we accept most major credit cards, Affirm, Amazon Pay and PayPal.

Use 4Gift, our e-gift platform, to instantly send a gift just from you or split the cost with others. Your recipient can edit the size, color or even swap it with another, making sure you get it right everytime.