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Gucci Services

A Guccified Shopping Experience

Gucci goes further, from complimentary shipping and returns to one-on-one connections and personal in-store styling sessions. Experience a range of exclusive services created specifically for you.

Vibrant Cosmetics
Free Premium Express Shipping
All orders receive complimentary Premium Express shipping.
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OR CALL +1.877.482.2430
Vibrant Cosmetics
Next Business Day Shipping
Place your orders by 2pm and select overnight shipping at checkout to ensure your gifts arrive the next business day.
CHAT WITH US
OR CALL +1.877.482.2430
Vibrant Cosmetics
Free and Easy Returns
For the Holiday season, our return and exchange policy will be extended to 45 days for purchases made between November 9th and December 15th.
Read more in FAQ
Vibrant Cosmetics
New Eco Packaging  
Gucci is pleased to introduce a new vintage-inspired green packaging, innovatively created to be recyclable and encased in a Gucci cotton reusable tote.
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Vibrant Cosmetics
Complimentary Gift Wrapping
Surprise a loved one with a gift encased in complimentary Gucci eco gift wrapping, then add a little something extra with a personal note you can create at checkout.
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Vibrant Cosmetics
Digital Gifting
Send a solo or group gift and add a virtual note. The gift recipient can personalize their gift by choosing the color and size or swap it with an item of the same value.
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Vibrant Cosmetics
Ask a Gift Expert
Whether it's a gift or a personal treat, let our Client Advisors guide you through all the steps: from tailor-made proposals to order and after sale support.
CALL +1.877.482.2430
Vibrant Cosmetics
Affirm
We partnered with Affirm to provide monthly payment plans so you can enjoy your purchase now and pay over time.
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Vibrant Cosmetics
After Sale Support
After your order is received, we are here to answer any questions you may have about your new product and to provide care guidance and repair assistance.
Read more in FAQs
Vibrant Cosmetics
A Curated Gifting Experience
Enjoy a trove of exclusive services that help you get it right every time—like our online guide that makes choosing the perfect gift simple.  
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A New Way to Experience In-Store Shopping

Visit your favorite store from home or in person

Safety is our priority, for both our team and our clients. We want your in-store experience to feel seamless, comfortable, and enjoyable.

FROM YOUR HOME
Take a virtual walk through Gucci's latest collections with one of our dedicated experts, without leaving your home.
IN STORE
Our stores have put in place all necessary health-compliant measures for you to enjoy the safest shopping experience possible.
Vibrant Cosmetics
A Store expert on the line
Call a store near you, our Client Advisors will have the pleasure to guide you through Gucci's newest collections via phone or videochat and advise you during your shopping experience.
Contact your store
Vibrant Cosmetics
Call and Collect or Safe home delivery
Our store client advisors willl arrange a safe payment process and a quick curbside pick up or delivery to your home.
Vibrant Cosmetics
A warm welcome back in store
Our stores have put in place all necessary health-compliant measures for you to enjoy the safest shopping experience possible.


Read more in FAQ
Vibrant Cosmetics
Book your Private Appointment
To see the latest styles in person, book your private appointment and be fully immersed in the newest collections. Enjoy a personal styling session with a dedicated Gucci expert.
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