At Your Service

Check out online and collect your order in-store whenever is convenient for you. If you would like to purchase a gift, you can make sure it stays a surprise.​

An online Client Advisor is available to assist with any questions you may have by phone, live chat or email. CALL US

With our complimentary embossing service, you can make your piece unique by adding the initials of your choice to select handbags, small leather goods, belts and luggage items.

Be the first to discover and shop the latest collections, curate your own wish list, and check out faster by saving your payment and shipping preferences.

Your order will arrive as quickly as possible via complimentary delivery in 2-3 business days.

We offer complimentary returns and exchanges both online and in-store. For details on how to proceed, please visit the returns and exchanges section of our FAQs.
For the holiday season, we are making our return process even easier. For a limited time, enjoy complimentary 45 day extended return services online and in store.

Your Gucci journey doesn’t end at checkout—we are available to guide you through care for your new product, advise you on repairs and answer any other questions you may have.

Innovatively designed to be recyclable, Gucci’s emblematic packaging channels the House’s fascination with vintage-inspired designs. An online exclusive reusable cotton tote is included with most Gucci.com orders.

Choose to place an order with your preferred payment option—we accept most major credit cards, Affirm, Amazon Pay and PayPal.

Use 4Gift, our e-gift platform, to instantly send a gift just from you or split the cost with others. Your recipient can edit the size, color or even swap it with another, making sure you get it right everytime.