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MY GUCCI

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Access to the Gucci experience, curated just for you

Exclusive Early Access
For your eyes only—from bags to sneakers, you have preview access to curated collections.
Exclusive Content
Discover the Gucci app's exclusive features—including new Virtual Try on and Arcade games, wallpapers and stickers and advance access to the Gucci Podcast.

Access to the Gucci experience, curated just for you

BOOK AN APPOINTMENT
A personalized shopping experience, MY GUCCI account holders are able to request an in-store appointment directly from Gucci.com.
Exclusive Content
Discover the Gucci app's exclusive features—including new Virtual Try on and Arcade games, wallpapers and stickers and advance access to the Gucci Podcast.

A Streamlined Shopping Experience

Vibrant Cosmetics
We're here to help
Creating an account gives us the opportunity to get to know you—and give qualitative support based on your needs from phone orders, to video chat and order queries.
Vibrant Cosmetics
Your Personal Client Advisor
A dedicated service for account holders, styling tips and recommendations are customized for you based on your tastes.
Vibrant Cosmetics
Easy Order
Save time at check out by adding your shipping and payment details to one place and simply log in to track your parcel.
Vibrant Cosmetics
Wish List
Curate your own collection of items and save them all in one place—across every device.
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Client ServicesGUCCI United States of America
Inquiries about Gucci website or online purchases
Phone

Our Client Advisors are available Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 10:00AM - 9:00PM (EST), excluding holidays.

CALL US AT ‎+1.877.482.2430
live chat
Our Client Advisors are available to chat Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 10:00AM - 8:00PM (EST), excluding holidays. The option to chat will become active during these hours once an advisor is available.
Apple Messages
Our Client Advisors are available to answer your Apple messages from Monday - Saturday from 9 AM to 8 PM (EST). Sunday from 10 AM to 7 PM (EST).
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WHATSAPP US
Our Client Advisors are available to answer your WhatsApp messages
Monday through Saturday, 9:00AM - 8:00PM EST,
and Sunday 10:00AM – 7:00PM EST, excluding holidays.
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EMAIL
To reach our online Client Assistants by email, click "email us" to provide details and your contact information.
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