Product Information
Which products are available for purchase on Gucci.com?
Gucci.com offers products across all categories, including handbags, accessories, shoes, jewelry, décor, makeup and ready-to-wear. You can shop by runway look or discover our special capsule collections. Custom Made to Order and personalized items are also available.
Each product is labeled with the following availability: Available, Pre-Order, Back Order, Made to Order and Personalized Items.
Products available for immediate purchase will ship with the following delivery windows:
| Continental U.S. | Premium Express: Delivery within 2-4 business days |
| Continental U.S. - Fragrance only | Ground Delivery: Delivery within 8 business days |
| Alaska, Hawaii, Puerto Rico | Premium Express: Delivery within 4-5 business days |
For other availabilities, please see below:
| Availability | Status | Delivery Window |
| Pre-Order | These items are products from the most recent collection that can be reserved in advance within a limited timeframe. You may place a pre-order to receive this product as soon as it becomes available. | Please refer to the delivery date estimate noted on the product description page and at checkout. |
| Back-Order | These items are currently out of stock and not available for immediate purchase, but you may place a back-order to receive this product as soon as it becomes available. | Please refer to the delivery date estimate noted on the product description page and at checkout. |
| Made to Order | These custom-made items are exclusively prepared for you once your order request has been placed. A Client Advisor will contact you to confirm your information and process your payment. | Please refer to the delivery date estimate noted on the product description page and at checkout. |
| Personalized Items | These custom-made items are exclusively created for you once your order request has been placed. Payment for your order is taken immediately and your item will be delivered once it is created. | Please refer to the delivery date estimate noted on the product description page and at checkout. |
Gucci does not offer marked down merchandise online. Sales are exclusively available through Gucci outlet locations. To find your nearest Gucci outlet, please visit our Store Locator.
Does Gucci go on sale?
Gucci does not have sales, including black Friday sales and private sales. If you see Gucci items, not from an official Gucci retailer, being sold at discounted, sale or clearance prices, then chances are the item is counterfeit.
What are Made to Order items?
What are Pre-Order items?
Pre-Order items are products from the most recent collection that can be reserved in advance within a limited timeframe. When purchasing a Pre-Order item you will be among the first to reserve a product in your preferred style and size. Estimated time frames are indicated on the product detail page and may take several weeks, potentially arriving sooner or later than estimated. You may always return an item or cancel your Pre-Order based on our Online Return Policy, and you will only be charged at the time of shipment. For updates regarding your Pre-Order, please contact us.
What are Back-Order items?
Back-Order items are products that are currently out of stock and not immediately available. Estimated time frames are indicated on the product detail page and may take several weeks, potentially arriving sooner or later than estimated. You may always return an item or cancel your Back-Order based on our Online Return Policy, and you will only be charged at the time of shipment. For updates regarding your Back-Order, please contact us.
Can I personalize my items?
Handbags, small leather goods, belts and luggage items
An exclusive selection can be embossed with up to six letters of your choice and color on Gucci.com or after you receive your item at Gucci stores.
Jewelry
Select rings and bracelets can be engraved with an assortment of letters, numbers, and symbols in-store.
FIND YOUR NEAREST STORE
Please note personalized or made-to-order items are final sale and cannot be canceled, modified or returned.
What if an item is unavailable?
If an item or size you have selected is not available for purchase on Gucci.com, you can locate it at the nearest Gucci store using the Find in Store feature on the product description page.
If you need additional assistance please Contact Us.
How do I know my size?
Size guides with general recommendations are available on each product page to help determine your best fit.
Fit Predictor is available for our ready-to-wear and shoes. This tool allows you to determine your Gucci size by comparing it to the size you wear in other designers. Simply choose the designer, product category and size you already own, the tool will suggest a recommendation based on your information.
If you would like more detailed fitting information for a specific category please select from the dedicated pages.
Where are Gucci products made?
Gucci products are crafted with the highest quality materials, design and workmanship. Most Gucci products are made in Italy. Exceptions include watches, which are mainly manufactured in Switzerland, fragrances which are produced in France and the UK, cosmetics that come from the EU and some eyewear produced in Japan.
In line with our mission of responsible shopping, we are constantly searching to find more sustainable materials and manufacturing processes to develop products that have a lower impact on the environment, while still upholding our commitment to superior craftsmanship and quality. To learn more about how Gucci manages sustainability within our business, visit Gucci Equilibrium and our Corporate Sustainability & Responsibility Policy.
How do I know if a product I have is authentic? Does Gucci guarantee the authenticity of all products sold on Gucci.com?
Gucci products are crafted with the highest quality materials, design and workmanship. “Made in Italy” is an integral part of the essence of Gucci. It is a cultural approach, a know-how that took generations to build, and a genuine mission that has allowed Gucci to become one of the world’s most desirable luxury fashion brands. Counterfeit Gucci products are replicas or imitations of authentic Gucci products that are aimed at misleading consumers and can be of poor quality, lacking the details and the craftsmanship which characterize authentic Gucci goods and can sometimes be marked at higher prices.
We guarantee the authenticity of all products purchased on Gucci.com and in Gucci stores.
If you would like to report counterfeits or suspect websites, please send an email to counterfeit@gucci.com, providing as much descriptive information as possible about the products or the website.
How has Gucci committed to sustainability and responsible shopping?
Gucci is committed to implementing a culture of sustainability, with a responsible attitude towards the people and environment that make up our community. We are constantly searching to find more sustainable materials and manufacturing processes to develop products that have a lower impact on the environment, dream up innovative solutions and look after the people who help us achieve all of this.
How does my Gucci x Oura Ring work and what can it do?
How are my body signals monitored?
Advanced sensors on the inner band work together to monitor key body signals. In order to provide the most accurate data and insights, it is recommended to wear the Gucci x Oura ring 24/7 on your index finger with the sensors on the palm side of your hand. Each full battery charge will last up to 7 days and the ring is water resistant up to 100 meters (~330 ft.).
What can I track?
The Gucci x Oura ring tracks sleep, activity, heart rate, temperature, and can predict your period. By analyzing over 20 different body signals such as your sleep patterns, recent activity, heart rate variability, and body temperature, it provides a Readiness, Sleep, and Activity Score. Designed to help discover what works for your body and lifestyle, Readiness gives holistic insight into how well your body is recovering.
You can find all of your scores inside the free Gucci x Oura app for iOS and Android. In the app, there is a selection of over 50 audio sessions for meditation, sleep, focus, energy boosts, and more. The more you listen, the more the app will identify which sessions work best for you and your body.
Will my data remain private?
Your data will be processed by Oura and will be protected according to GDPR requirements and industry-wide best practices, using Spring Security, OAuth2 secure authentication protocol, and data encryption.
Should I purchase my usual Gucci ring size?
No, there is a virtual ring sizing tool on the product page you should use to determine your size. The virtual sizing tool will allow you to determine your Gucci x Oura Ring size in multiple ways whether you already own a ring that fits you well, know your Oura Ring size (i.e. have used an Oura product before), need to measure the size of your finger or consult a conversion chart. If you are still unsure about your size, you can visit select stores to try on with a dedicated Client Advisor or contact us for guidance.
What is Oura membership and is it included?
The Gucci x Oura Ring includes a lifetime membership and it will continue you as long as you keep the same active Oura account.
Does Gucci Authenticity Tag track my location or my personal information?
Why is my Gucci Authenticity Tag not working?
Orders & Payment
Which payment methods do you accept?
Gucci accepts the following forms of payment for online purchases:
- Visa
- American Express
- MasterCard
- Paypal
- Apple Pay
- Discover
- Amazon Pay
- JCB
- Affirm
- Union Pay
When placing an order, your billing address must match the information linked to your payment method. If your payment is declined, please contact your bank or financial institution for assistance.
Please note, we do not accept Gucci gift cards on Gucci.com at this time.
Amazon Pay may not be used to purchase Made to Order, DIY or Personalized items.
Can I save a payment card on MY GUCCI account?
What is Amazon Pay?
Amazon Pay allows you to complete your purchase by using the information stored in your Amazon account. You won't need to reenter your credit card information, and typing of your billing and shipping address on Gucci.com as your account information will be linked to your Amazon profile. Simply log in with your Amazon account username and password and select from the information already stored in Amazon.
How can I checkout using Amazon Pay?
Once you’ve added items to your cart, the Amazon Pay button will appear.
First-time users paying through Amazon Pay on Gucci.com must accept Amazon’s Terms & Conditions before proceeding to payment.
After you have logged into your Amazon account, you will be able to select from the payment, billing and shipping information already stored.
Can I use Amazon Pay in Gucci stores or outlets?
Currently the Amazon Pay payment option is not available in Gucci stores or outlet locations.
How can I return an order I placed using Amazon Pay?
All orders are subject to Gucci’s Online Return Policy. Your refund will be processed through the form of payment selected through your Amazon account.
Orders purchased through Amazon Pay may be returned by mail to the warehouse or in-person at a Gucci store. In-store returns will be packaged and shipped on your behalf to the warehouse for processing. To facilitate your return, please bring a printed version of the digital invoice you received in your shipment confirmation email. Refunds will be submitted once the return has been received and processed at the warehouse. Items may not be returned to or exchanged at Gucci outlet stores, department stores or other wholesale distributors.
Will my Gucci.com order appear in my Amazon Orders?
Your Gucci.com order details will not appear under Your Orders on your Amazon account. However, you can find your Gucci order information within the Amazon Pay section of your account activity.
If you have a Gucci.com account, you are able to see all order information within your account. You can create a Gucci.com account here where you can track the status of your order and access your order details.
Will my order be shipped by Amazon?
No, your order will be processed and shipped by Gucci.com. For questions or assistance regarding your order, please contact Gucci Client Services.
Who can I contact if I have any questions?
For more information or assistance with your order, please contact Gucci Client Services.
For inquires related to your Amazon account, please contact Amazon at: https://pay.amazon.com/help/ or https://pay.amazon.com/using-amazon-pay.
Do you offer monthly payment plan options?
- At checkout, select the “monthly payments” tab in the payment section
- Confirm your billing information and order details
- You will then be prompted by an Affirm pop-up to sign in or create an account with Affirm
- Once your application is completed and if you are approved for a loan through Affirm, your order will be confirmed, processed and shipped
Please visit our Store Locator for your nearest boutique.
Posso usare più metodi di pagamento per lo stesso ordine?
Attualmente accettiamo soltanto una (1) forma di pagamento per ordine.
Quando sarà addebitata la mia carta di credito?
Una volta effettuate le necessarie verifiche sui dettagli della carta di credito, ricevuta l'autorizzazione sulla carta di credito, confermata la disponibilità e preparato l'ordine per la spedizione , verrà effettuato l'addebito sulla carta. La carta non sarà addebitata al momento dell'impostazione dell'ordine, ma verrà richiesta un'autorizzazione pari a 1 GBP per verifica.
Will I be charged sales tax?
Do you accept or offer Gucci Gift Cards for sale on Gucci.com?
At this time, we do not accept Gucci gift cards as a form of payment or offer Gucci gift cards for sale on Gucci.com. Pre-paid cards (such as pre-paid Visa gift cards) are accepted as a form of payment.
Quanti prodotti posso acquistare su Gucci.com?
Potete acquistare fino a 5 pezzi dello stesso articolo, in base alla disponibilità. Per le Vendite Aziendali, vi preghiamo di controllare l'apposita sezione sul sito all'interno della categoria "regali".
Posso cancellare o modificare il mio ordine?
Se desiderate cancellare o modificare il vostro ordine, vi preghiamo di inviare un'email il prima possibile all'indirizzo assistance@uk-onlineshopping.gucci.com. Faremo del nostro meglio per soddisfare la vostra richiesta. Una volta che l'ordine è stato impostato, non saremo però più in grado di garantire la cancellazione o la modifica dello stesso.
Se avete ricevuto il vostro ordine e desiderare restituirlo o cambiarlo vi preghiamo di fare riferimento alle istruzioni di reso incluse nella consegna. Una volta ricevuto il vostro reso, processeremo il rimborso o la richiesta di cambio.
Spedizione e Consegna
Quali opzioni di spedizione sono disponibili e a quanto ammontano le spese di spedizione?
Offriamo la spedizione gratuita su tutti gli ordini esclusi quelli per cui è richiesto il servizio ‘consegna di sabato’. Dal momento in cui l'ordine lascia il nostro magazzino, questo viene consegnato entro 1-2 giorni lavorativi. Tutti gli ordini vengono consegnati dal Lunedì al Sabato (solo dove disponibile e dove il servizio ‘consegna di sabato’ è stato selezionato), esclusi i giorni festivi. Gucci non si ritiene responsabile per imprevisti ritardi nella consegna indipendenti dalla nostra volontà.
Come posso tracciare il mio ordine?
Gucci invierà più e-mail durante l'elaborazione dell'ordine, per tenervi informati sullo stato del vostro acquisto. Vi informiamo che per motivi di sicurezza non viene fornito un numero di spedizione. Nella mail di conferma di spedizione forniremo un link per tracciare il trasferimento. Successivamente riceverete una conferma di consegna, non appena saremo informati da UPS che il vostro ordine è stato consegnato.
È richiesta una firma alla consegna del mio ordine?
Per motivi di sicurezza , per tutti gli acquisti effettuati con Gucci Online sarà necessaria la firma del Cliente o di un adulto delegato maggiore di anni 18. Tutti gli ordini sono consegnati da UPS. Se non sarete disponibili al momento della consegna , l'autista effettuerà un totale di tre tentativi di consegna in 3 giorni consecutivi. Se nessuno sarà disponibile per il ritiro del pacco, dopo 5 giorni senza ricevere comunicazioni, il pacco verrà spedito indietro al mittente. Il corriere potrebbe richiedere l’esibizione di un documento d’identità da parte del soggetto che ritira il collo.
Dove è possibile spedire con gucci.com?
Per conoscere tutte le destinazioni disponibili, cliccare su "Inviare a" in alto a sinistra per visualizzare l'elenco dei paesi/regioni in cui il sito è attivo.
How do I use the Collect In-Store service?
At checkout you will be able to select Collect In-Store when choosing your shipping options. The new complementary delivery method is available at select stores by following three easy steps.
- Add your item to your shopping bag
- Choose Collect In-Store as your delivery method at checkout
- Select the store of your choice
What do I need to bring with me to the store to pick up my Collect In Store order?
To collect your order, please bring:
- Your government-issued photo ID
- Ready for Collection email
Is someone collecting on your behalf?
- Purchaser’s government-issued photo ID
- Representative’s government-issued photo ID
- Original method of payment, PayPal, Apple Pay or Affirm confirmation
- Ready for Collection email
- Authorization form signed by you
Resi
Come restituisco un prodotto?
Il prodotto può essere restituito utilizzando l'etichetta di reso gratuito fornita con ogni spedizione.
Qual è la vostra politica di reso? Quanti giorni ho per restituire un prodotto?
Per gli acquisti online, Gucci rimborserà per intero il prezzo dei Prodotti a patto che questi vengano restituiti dal Cliente non indossati, non usati e non danneggiati, nonché accompagnati dalla relativa fattura originale, con il packaging istituzionale Gucci e con l'etichetta o l'adesivo o il sigillo intatti e attaccati al Prodotto.
La merce dovrà essere restituita entro il termine di 14 (quattordici) giorni che decorrono dalla data di ricevimento dei Prodotti.
Gucci si riserva il diritto di rifiutare a sua discrezione la restituzione di quei Prodotti che non risultino conformi ai requisiti indicati sopra.
Posso restituire un prodotto che ho acquistato online presso una boutique Gucci?
Potrete restituire i prodotti acquistati online su questo sito, senza alcuna spesa aggiuntiva, in tutte le Boutique Gucci qui elencate. Vi ricordiamo che tutti i resi dovranno essere accompagnati dalla relativa fattura. Gli acquisti online non potranno essere resi a negozi outlet Gucci, corners, franchisees e duty free. Vi preghiamo di considerare che le spese di spedizione non sono rimborsabili e che per gli acquisti in Boutique potrebbe essere applicata una diversa politica di reso.
Where can I return or exchange a Collect In-Store item?
What is your return policy for items purchased in store?
Full price merchandise purchased at Outlet locations can be exchanged in any Gucci store in the United States (excluding department stores such as Nordstrom, Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, etc.)
Outlet locations will only accept exchanges.
¿Cuánto tiempo es necesario para que se realice el reembolso?
Se hará todo lo posible por garantizar un reembolso rápido. Las devoluciones a gucci.com se tramitan en el plazo de 14 (catorce) días desde la entrega a Gucci del Producto devuelto. Se le enviará un correo electrónico de confirmación una vez que su devolución haya sido tramitada y se haya procedido al cargo del importe en su cuenta. Los reembolsos sólo se pueden emitir mediante el mismo sistema utilizado para el pago.
Are delivery charges refundable?
¿Puedo devolver un artículo personalizado?
No se aceptan reintegros, cancelaciones, cambios o devoluciones para pedidos de productos personalizados.
¿Cómo cambiar un artículo en gucci.com?
Para cambiar un artículo, debe enviar el artículo original utilizando las instrucciones de devolución incluídas en su correo de confirmación de envío. Tenga en cuenta que los nuevos pedidos están sujetos a la disponibilidad de las mercancías. Le informaremos si no podemos satisfacer su pedido.
Can I exchange or return an item gifted to me by someone else?
Regalos
Does Gucci offer E-Gift cards?
What Gifting Services does Gucci offer?
Gucci offers several gifting options—from complimentary gift wrapping to personalized gift recommendations. During your online checkout, you will have the option to include a personalized gift message and exclude the price from the order invoice.
Can I personalize my gift?
¿Puede venir mi compra envuelta para regalo?
Todos los pedidos en gucci.com vienen con embalaje de regalo en una caja Gucci atada con una cinta de raso Gucci. Las cajas de regalo Gucci solo están disponibles para los productos de 18" x 18" x 8"/45 cm x 45 cm x 20 cm y más pequeños. Para artículos más grandes, incluiremos una bolsa de regalo Gucci en su envío. Durante el proceso de pago online, tiene la opción de incluir un mensaje de regalo personalizado y excluir el precio de la factura del pedido.
¿Puedo cambiar o devolver un artículo que me ha regalado otra persona?
¿Puedo realizar pedidos de regalos corporativos en el sitio web?
Para más información o un presupuesto personalizado, envíenos un correo electrónico a corporatesaleseurope@it.gucci.com.
What is different about Gucci’s new packaging?
Why haven’t I received the new eco packaging with my most recent purchase?
Care & Repair
¿Gucci ofrece servicios posventa para sus productos?
Gucci proporciona servicios de mantenimiento y reparación de productos para los artículos comprados en Gucci.com, tiendas Gucci y distribuidores autorizados de Gucci.
How do I care for my Gucci item?
Gucci products are made with carefully selected materials and should be handled with care for longer product life. Each item will ship with an insert that details suggested care information. Ready-to-wear feature an interior tag with care instructions. For more information or assistance, please Contact Us.
Does Gucci offer a warranty on its products?
Gucci offers limited warranties on select watches. Complete warranty information on Gucci watches is available here. Please Contact Us for more information.
Who can I contact for assistance with my Gucci product?
- Visit the Gucci authorized retailer where the product was purchased or any Gucci store
- Contact Gucci Client Services.
Can I go to a Gucci store for alterations?
Please contact your nearest Gucci store to inquire about alterations for products purchased from Gucci.com. To locate your nearest Gucci store, please visit our store locator.
Who can I contact for assistance with my Gucci watch?
How can I request a repair of my Gucci watch?
- Your time piece securely packaged and ready to be shipped via secured mail to one of the below 4 Service Centers. The locations are listed by state so you may find the location that is closest to you.
- A detailed repair request, including the type of repair needed
- Your contact information, including name, postal address, phone number and an email address
- Your timepiece warranty card
- The original sales receipt
- New Jersey: GTSC, 150 Totowa Road, Doors 50-51, Wayne, NJ 07470, Phone 866-692-8244, Email: servicecenter@gucci.com
- California: Robert Guenther Service, 210 Post Street #802, San Francisco, CA 94108, Phone 415.433.2874, Email: watchrepairservice@gmail.com
- Illinois: Glezer Kraus, 6677 N. Lincoln Ave, Lincolnwood, IL 60712, Phone 847.673.8050, Email: watchrepair@glezerkraus.com
- Texas: Atelier, 5444 Westheimer STE 1550, Houston TX 77056, Phone 713.965.9209, Email: ateliertx@yahoo.com
- Your time piece securely packaged
- A detailed repair request, including the type of repair needed
- Your contact information, including your name, postal address, phone number and an email address
- Your timepiece warranty card
- The original sales receipt
Wie wurde mein Vintage-Artikel behandelt?
Jedes der seltenen und bemerkenswert schönen Modelle bei Vault hat eine einzigartige Geschichte, die von den hinterlassenen Spuren erzählt wird. Nachdem die Stücke vom Kreativdirektor und von den Archivaren von Gucci nach ihrer Besonderheit und ihrem Charakter ausgewählt wurden, werden sie gereinigt und von den Kunsthandwerkern unseres Hauses aufgearbeitet. Bei diesem Prozess werden die ursprünglichen Eigenschaften des Designs mit größter Sorgfalt wiederhergestellt.
Welchen Zustand hat der Vintage-Artikel, wenn ich ihn erhalte?
Sobald Sie einen Artikel von Vault in den Händen halten, öffnen Sie ein neues Kapitel seiner Geschichte. Es ist der Anfang einer Beziehung, die alte und neue Besitzer miteinander verbindet. Jedes Produkt wird von den Kunsthandwerkern des Hauses sorgfältig aufgearbeitet. Dennoch ist jede Spur, jede Falte und jeder Kratzer ein Teil seiner Geschichte – ein Element, das das Produkt einzigartig macht und wertgeschätzt werden sollte. Ausgewählte Artikel weisen handgemalte Details nach einem individuellen, von Gucci kreierten Design auf, was sie zu wahrhaft einzigartigen Stücken macht. Ob ein Artikel diesen Prozess durchlaufen hat, erfahren Sie auf der jeweiligen Produktbeschreibungsseite.
Nachhaltigkeit
Verfolgt Gucci eine nachhaltige Geschäftsstrategie?
Mit unserer ganzheitlichen Perspektive auf die Welt verpflichten wir uns, unsere Umweltauswirkungen zu reduzieren und zum Schutz der Natur beizutragen, indem wir umweltfreundliche Beschaffungslösungen, Materialien und Herstellungsmethoden mit geringer Umweltbelastung sowie innovative Kreislaufkonzepte entwickeln, gleichzeitig die Rechte der Menschen unterstützen und zudem Inklusion und Respekt fördern.
Wie misst Gucci seine Umweltauswirkung?
Das beginnt bei der Auswahl und Rückverfolgbarkeit der Rohstoffe. Gucci garantiert – intern und entlang der Lieferkette – dass international anerkannte Standards für soziale und ökologische Verantwortung eingehalten werden und im Einklang mit unserem eigenen Engagement für ein ethisches und nachhaltiges Management unserer Betriebe stehen. Für mehr Details besuchen Sie unsere digitale EP&L (Environmental Profit & Loss, ökologische Gewinn- und Verlustrechnung) und lesen Sie mehr darüber auf Gucci Equilibrium.
Wo finde ich weitere Informationen über Nachhaltigkeit bei Gucci?
Gucci Equilibrium vereint all unsere Prinzipien und Maßnahmen, mit denen wir uns für ein besseres, umweltbewussteres Miteinander und unser aller Zukunft einsetzen. Für weitere Informationen besuchen Sie equilibrium.gucci.com und entdecken Sie den Instagramaccount von Gucci für soziale und ökologische Nachhaltigkeit unter instagram.com/GucciEquilibrium. Wenn Sie mehr darüber erfahren möchten, wie nachhaltig einzelne Produkte sind, finden Sie Einzelheiten auf den jeweiligen Produktseiten auf Gucci.com.
Verwendet Gucci nachhaltige Materialien und Stoffe in seinen Kollektionen?
Als Teil unseres Engagements zur Reduzierung unserer Umweltauswirkung konzentrieren wir uns darauf, Materialien mit geringer Umweltbelastung zu verwenden und nachhaltige Herstellungsprozesse für unsere Kollektionen zu fördern, während wir gleichzeitig höchste Handwerkskunst und Qualität gewährleisten. Wir beziehen unsere Rohstoffe gemäß den Standards für Rohstoffe und Herstellungsprozesse der Kering Group.
Wie werden Tierwohl und Biodiversität geschützt?
GUCCI und die Kering Group setzen sich für den Erhalt und den Schutz der biologischen Vielfalt und der Ökosystemfunktionen sowie für den Schutz des Tierwohls ein.
Verwendet Gucci echtes Fell?
Von den Tierschutzorganisationen Humane Society of the United States und LAV unterstützt, kündigte Gucci im Jahr 2017 mit der Frühling Sommer 2018 Kollektion das Verbot von Pelzen für alle seine Produkte an. Nach dieser Entscheidung trat das Haus auch dem Fur Free Retailer Program der Fur Free Alliance bei. Auf Gucci Equilibrium können Sie mehr zum Pelzverzicht von Gucci erfahren.
Wie steht Gucci zu recyceltem und Einweg-Kunststoff?
Gucci verpflichtet sich, seine Umweltauswirkung zu reduzieren und die biologische Vielfalt durch einen minimalen Einsatz von Kunststoff und durch die Auswahl nachhaltigerer Materialien zu schützen.
Neben der Einhaltung der Kering Standards for Raw Materials and Manufacturing Processes (Standards für Rohstoffe und Herstellungsprozesse von Kering) setzt Gucci bei seinen Produkten auf die Verwendung von recyceltem Kunststoff.
Welche Markenstrategie verfolgt Gucci hinsichtlich der Beschaffung von Edelsteinen und Metall?
Gucci verpflichtet sich, alle Edelsteine und Metalle, die für seine Produkte verwendet werden, nachhaltig zu beziehen. Um die Umweltauswirkungen in Verbindung mit dem Abbau und der Gewinnung neuer Rohstoffe zu verringern, hat sich das Haus verpflichtet, bei Accessoires und Schmuck bis 2025 soweit wie möglich auf die Verwendung recycelter Edelmetalle umzustellen.
Der Einkauf von Gold erfolgt bei Gucci über das Kering Responsible Gold Framework, eine innovative Lösung zur verantwortungsvollen und ethischen Beschaffung von Gold. Darüber hinaus ist Gucci Mitglied des Responsible Jewelry Council (RJC), der sich der Förderung von verantwortungsvollen, ethischen sowie sozial- und umweltverträglichen Best Practices entlang der Lieferketten für Gold, Platin und Diamanten verschrieben hat.
Verpflichtet sich Gucci zu nachhaltigen Lösungen bei Verpackungen?
Sämtliches Papier- und Pappmaterial wird aus verantwortungsvoll bewirtschafteten Quellen bezogen. Um die Wiederverwertung zu erleichtern, wird das Papier nicht beschichtet. Die Henkel der Torchon-Einkaufstasche bestehen zu 100 % aus recyceltem Polyester und werden geknotet, um den Einsatz von Klebstoff zu vermeiden und die spätere Trennung der Komponenten zu erleichtern. Staubschutzhüllen und Anzugüberzüge werden aus regenerierter Baumwolle hergestellt. Die Bänder bestehen zu 100 % aus Biobaumwolle und die Bügel aus recyceltem Polystyrol.
Wir haben unsere Verpackungen im E-Commerce optimiert, indem wir den Kunststoff beim Versand unserer Produkte durch Papier aus nachhaltig bewirtschafteten Quellen ersetzt sowie die Kartons für eine einfachere Wiederverwendung neu gestaltet haben.
Wie stärkt Gucci die Kreislaufwirtschaft?
Die Zukunftsvision von Gucci besteht darin, die Prinzipien der Kreislaufwirtschaft in den Design- und Gestaltungsprozess zu integrieren. Um diese Strategie zu unterstützen, kommen recycelte und regenerierte Materialien in allen Kollektionen vermehrt zum Einsatz. Zudem werden das Recycling und die Wiederverwendung unserer Kunststoffe auf die gesamte Lieferkette ausgedehnt. Das Haus verwendet nun auch verstärkt Fasern und Materialien, die ursprünglich aus Textilabfällen stammen, wie Garn und unbenutzte Stoffe. Besuchen Sie Gucci Equilibrium, um mehr über unsere Kreislaufinitiativen zu erfahren.
Bietet Gucci tierfreie Produkte an?
Gucci garantiert höchste Standards für das Tierwohl und erfüllt alle geltenden Gesetze und Vorschriften. Seit dem Pelzverbot im Oktober 2017 (siehe Antwort auf die Frage „Verwendet Gucci echtes Fell?“) wurde das tierfreie Angebot durch nachhaltige Optionen erweitert, darunter eine Reihe von Alternativen zu Leder wie Demetra . Dieses Material besteht zu mindestens 70 % aus pflanzlichen Rohstoffen und aus erneuerbaren Quellen (Viskose, Zellstoff, biobasiertes Polyurethan). Es wird in einer Gucci Fabrik in Italien unter Verwendung derselben Verfahren wie zum Gerben hergestellt. Dadurch wird das Material nachgiebig und robust zugleich und bietet ein geschmeidiges Finish. Seit Juni 2020 können sich Kunden auf Gucci.com über alle nachhaltigen Eigenschaften der Gucci Produkte informieren.
Wie garantiert Gucci verantwortungsvolle Praktiken in seiner Lieferkette?
Gucci garantiert – intern und entlang der Lieferkette – dass international anerkannte Standards für soziale und ökologische Verantwortung eingehalten werden und im Einklang mit unserem eigenen Engagement für ein ethisches und nachhaltiges Management unserer Geschäftsabläufe stehen. Gucci stützt sich auf ein ausgewähltes Netzwerk vertrauenswürdiger Lieferanten und arbeitet eng mit ihnen zusammen, um sicherzustellen, dass sie die Nachhaltigkeitsprinzipien und den Verhaltenskodex von Gucci einhalten. Um mehr über das Engagement von Gucci für soziale und ökologische Nachhaltigkeit in unserem gesamten Unternehmen zu erfahren, besuchen Sie Gucci Equilibrium. Dort können Sie mehr über unsere verantwortungsvolle Lieferkette und unsere Corporate Sustainability & Responsibility Policy erfahren.
CRAFT MY INITIALS
Was ist der Service für handgefertigte Initialen?
Für welche Modelle ist der Service verfügbar?
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MY GUCCI Account
Welche Vorteile habe ich durch die Erstellung eines Gucci Accounts?
Mit der Erstellung eines Gucci Accounts können Sie:
- mehrere Liefer- und Rechnungsadressen speichern, um den Bestellvorgang zu beschleunigen
- die Inhalte Ihres Warenkorbs für einen späteren Zeitpunkt speichern
- einfach auf die Details Ihrer laufenden Bestellung und Ihre Bestellhistorie zugreifen
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What is Gucci’s Privacy Policy?
Gucci’s Privacy Policy describes how we use your personal data collected via www.gucci.com, and by other means (e.g., via social media, cookies, etc.)
You can find information about Gucci’s Privacy policy by clicking here.
Kontakt
Contact Us
Bei Fragen zu Produkten oder Online-Bestellungen kontaktieren Sie uns bitte unter +44 2074951445 oder per E-Mail an assistance@uk-onlineshopping.gucci.com. Unser Kundenservice ist von Montag bis Samstag zwischen 9:00 und 22:00 Uhr und Sonntag von 10:00 bis 22:00 Uhr (CET) erreichbar.
