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Collect In-Store

A new way to shop

Our latest complimentary service, Collect In-Store allows you to shop online and collect your order in select stores for added convenience.

TAP TO DISCOVER HOW

Shop
Choose a store
Collect

Find the perfect item for you and add it to your shopping bag.

Select Collect In-Store when you get to checkout and choose your store.

Once your order arrives at your preferred boutique you will have 14 days to collect it.

A Bespoke In-Store Experience

We will let you know as soon as your order is ready so you can collect it anytime that is convenient for you over the following 14 days. When you visit, your guided in-store experience will be tailored to what you need – from exploring, matching items, styling advice, and try-on.

Available in Select Stores

Discover where the service is available

Find your nearest store
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Client ServicesGUCCI United States
Inquiries about Gucci website or online purchases
Phone

Our Client Advisors are available Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 10:00AM - 9:00PM (EST), excluding holidays.

live chat
Our Client Advisors are available to chat Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 10:00AM - 9:00PM (EST), excluding holidays. The option to chat will become active during these hours once an advisor is available.
EMAIL
To reach our online Client Advisors by email, click "email us" to provide details and your contact information.
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