Book a Virtual Appointment
Reserve your private, one-to-one experience with a Gucci Client Advisor
For MY GUCCI members only, a Virtual Appointment gives you an exclusive opportunity to connect directly with a dedicated Client Advisor from the comfort of your own home. During the live session, your Client Advisor will welcome you into our Digital Showroom: a curated space designed to replicate the atmosphere of a Gucci boutique.
Together, you will explore pieces across your chosen categories, discover the latest collections and receive personalized guidance tailored to your interests. Designed with discretion in mind, you will not be visible during the appointment. The experience is entirely focused on the collection, the details and you.
How it works
STEP 1 Select a date and time convenient for you, for your private live session. Your dedicated Client Advisor will contact you to confirm the booking.
STEP 2 At the scheduled time, join your one‑to‑one Virtual Appointment by entering our Digital Showroom.
STEP 3 Immerse yourself in a personalized exploration of the collection, led entirely by your Client Advisor.
If you would prefer to visit us in person, explore our In Store Appointment service and book your bespoke visit at your nearest Gucci boutique.
Frequently Asked Questions
In a Virtual Appointment, you connect directly with a Client Advisor from wherever you are, through a one-way video session held inside our Digital Showroom, designed to offer the same personalized experience as a visit to the boutique.
No. The experience is entirely private. You will see your Client Advisor and the products, while you yourself remain off camera throughout the appointment.
Yes, this service is only for registered MY GUCCI members. You can create your account during the booking process.
Our Digital Showroom features a curated selection from the latest Gucci collections, including handbags, small leather goods, accessories and more. You may also request specific pieces or themes before or during the session to personalize your experience.
Yes. Virtual Appointments are offered as a complimentary service to all MY GUCCI members.
The duration of the appointment is flexible, allowing your Client Advisor to tailor the session entirely to your needs.
If you would like, your Client Advisor can assist you with purchases during or after the session.
May we help you?
A Client Advisor is available to help you explore this service.
Keep Exploring
Book an In Store Appointment
Book a private visit to your chosen boutique, where a dedicated Client Advisor will guide you through the latest collections with personalized styling advice.