Product Information
Which products are available for purchase on Gucci.com?
Gucci.com offers products across all categories, including handbags, accessories, shoes, jewelry, décor and ready-to-wear. You can shop by runway look or discover our special capsule collections.
Products available for immediate purchase will ship with the following delivery windows:
Shipping Service | Delivery Estimate |
Standard | 3 – 5 business days |
Next Business Day | Order by 3 pm CT on a business day for delivery the next business day. |
Does Gucci go on sale?
Gucci does not have sales, including black Friday sales and private sales. If you see Gucci items, not from an official Gucci retailer, being sold at discounted, sale or clearance prices, then chances are the item is counterfeit.
What is Personalization and how do I personalize my item?
Gucci offers monogramming for a limited selection of leather goods to give your item a unique customized finish. This complimentary service allows you to emboss up to three initials in different color options, depending on the selected style.
FIND YOUR NEAREST STORE
Please note that once you have placed an order for a personalized item, it is considered final sale and you cannot cancel, modify or return your selection.
What if an item is unavailable?
If an item or size you have selected is not available for purchase on Gucci.com, you can locate it at the nearest Gucci store using the Find in Store feature on the product description page.
If you need additional assistance please Contact Us.
How do I know my size?
Size guides with general recommendations are available on each product page to help determine your best fit.
Fit Predictor is available for our ready-to-wear and shoes. This tool allows you to determine your Gucci size by comparing it to the size you wear in other designers. Simply choose the designer, product category and size you already own, the tool will suggest a recommendation based on your information.
If you would like more detailed fitting information for a specific category please select from the dedicated pages.
Ring and Bracelet Size Guide
Gucci Belts Size Guide
Gucci Clothing Size Guide
If you need additional assistance, please Contact Us.
Where are Gucci products made?
Gucci products are crafted with the highest quality materials, design and workmanship. Most Gucci products are made in Italy. Exceptions include watches, which are mainly manufactured in Switzerland, fragrances which are produced in France and the UK, cosmetics that come from the EU and some eyewear produced in Japan.
In line with our mission of responsible shopping, we are constantly searching to find more sustainable materials and manufacturing processes to develop products that have a lower impact on the environment, while still upholding our commitment to superior craftsmanship and quality.
To learn more about how Gucci manages sustainability within our business, visit Gucci Equilibrium and our Corporate Sustainability & Responsibility Policy.
How do I know if a product I have is authentic? Does Gucci guarantee the authenticity of all products sold on Gucci.com?
Gucci products are crafted with the highest quality materials, design and workmanship. “Made in Italy” is an integral part of the essence of Gucci. It is a cultural approach, a know-how that took generations to build, and a genuine mission that has allowed Gucci to become one of the world’s most desirable luxury fashion brands. Counterfeit Gucci products are replicas or imitations of authentic Gucci products that are aimed at misleading consumers and can be of poor quality, lacking the details and the craftsmanship which characterize authentic Gucci goods and can sometimes be marked at higher prices.
We guarantee the authenticity of all products purchased on Gucci.com and in Gucci stores.
If you would like to report counterfeits or suspect websites, please send an email to counterfeit@gucci.com, providing as much descriptive information as possible about the products or the website.
How has Gucci committed to sustainability and responsible shopping?
Gucci is committed to implementing a culture of sustainability, with a responsible attitude towards the people and environment that make up our community. We are constantly searching to find more sustainable materials and manufacturing processes to develop products that have a lower impact on the environment, dream up innovative solutions and look after the people who help us achieve all of this.
We have already begun our journey, crafting select products with the use of organic fabrics, recycled materials, metal-free tanning processes and scrap-less cutting.
In an unprecedented commitment to sustainability leadership in luxury and fashion, Gucci’s supply chain has become carbon neutral and we are dedicated to continuing our commitment within our Culture of Purpose.
To learn more about how Gucci manages sustainability within our business, visit Gucci Equilibrium and our Corporate Sustainability & Responsibility Policy.
Erfasst der Gucci Authenticity Tag meinen Standort oder meine persönlichen Daten?
Wo finde ich weitere Informationen über den Gucci Authenticity Tag?
Warum funktioniert mein Gucci Authenticity Tag nicht?
Kann der Gucci Authenticity Tag zu einem Produkt hinzugefügt werden, das bereits zu einem früheren Zeitpunkt gekauft wurde?
Orders & Payment
What forms of payment do you accept?
Gucci accepts the following forms of payment for online purchases:
- Visa
- Mastercard
- American Express
- PayPal
Choose PayPal at checkout to split your purchase into installments:
- Pay in 4: Divide your payment into 4 interest-free installments, with no fees if paid on time.
- Pay Monthly: Spread your payments over 6, 12, or 24 months with interest applied.
When placing an order, your billing address must match the information linked to your payment method. If your payment is declined, please contact your bank or financial institution for assistance.
Please note, we do not accept Gucci gift cards on Gucci.com at this time.
Can I save a payment card on MY GUCCI account?
When will I be charged for my purchase?
Will I be charged sales tax?
Do you accept or offer Gucci Gift Cards for sale on Gucci.com?
How many units of each product may I purchase on Gucci.com?
You may purchase up to five items per style.
For corporate sales, please refer to the corporate gifts policy under the Gifts FAQ section. For assistance with placing an order, please Contact Us.
Shipping & Delivery
Which shipping options are available and what are the costs?
For items available for immediate purchase, you may select from the following shipping services.
Shipping Service | Shipping Fee | Delivery Estimate |
Standard | Free | 2 – 4 business days |
Your order will be shipped within the same business day if the order is placed by 3 pm CT on the same day and you will receive a shipping confirmation email with delivery details. Delivery timing is estimated from the time your order is placed. All orders are processed Monday through Friday, excluding holidays. Deliveries are made Monday to Friday. An adult signature will be required upon delivery. Gucci cannot be held responsible for any unanticipated delivery delays beyond Gucci’s control.
How can I track my order status?
Once your item(s) have shipped you will receive a confirmation email where you will find a link to track your order. In order to check the status of your shipment just click on the link, here you will also have the option of opting in for text updates. You will receive an email confirmation once your order has been delivered.
If you need further assistance tracking your package, please contact FedEx directly at 1-800-GO-FEDEX and provide your tracking number.
Is a signature required upon delivery of my order?
For security reasons, an adult signature is required upon delivery. If you will be unavailable to sign for your package, Contact Us and a Client Advisor will arrange to have your order held at a nearby FedEx location for pickup.
FedEx will make a total of three delivery attempts on three consecutive business days. After the third attempt, your order will be returned to our warehouse.
Are there any delivery restrictions? Can I ship internationally?
The following delivery restrictions apply:
- Purchases may not be shipped to P.O. boxes, APO/FPO addresses, hotels, freight forwarders or to any address outside of the United States. To bill an order to your APO/FPO address, please Contact Us.
- Items purchased from the U.S. Gucci website may only be shipped within the continental U.S. and to Alaska, Hawaii and Puerto Rico. If you would like to ship an order internationally, you may shop from that country’s website or Contact Us and a Client Advisor will assist you.
- Items can only be shipped to one address per order. To ship to multiple addresses, please place a separate order for each location.
- Orders cannot be shipped to a Gucci store for pickup.
- Due to shipping restrictions from the U.S. Department of Transportation, fragrances may not be shipped by air. Please allow for additional time for delivery of these items.
- Orders containing fragrances and décor products may be delivered only within the continental U.S. and cannot be delivered to Alaska, Hawaii or Puerto Rico.
- Python and crocodile products may not be shipped to California.
Returns & Exchanges
How can I return a product I purchased online?
Returns may be made by mail or in store. The return window for online purchases is 30 days from the date of delivery. You may return items by selecting "Return this Item" from your MY GUCCI account under order details, through your delivery confirmation email or by contacting a Client Advisor. Once the request has been approved, your prepaid shipping label will be emailed to you or will be available for download in your MY GUCCI account.
To facilitate a seamless process and a timely refund, please follow the return instructions below:
Return by mail:
- Start the return process by:
- Clicking here,
- Selecting “Return this Item” from your MY GUCCI account under Order Details,
- Clicking through your delivery confirmation email, or
- Contacting a Client Advisor.
- Pack the item(s) you wish to return in the original packaging.
- Once your return request has been approved, please proceed with choosing one of the following options:
- Download your prepaid shipping label from your MY GUCCI account,
- Access prepaid shipping label in your return confirmation email, or
- Access prepaid shipping label QR code in your return confirmation email.
- Print the prepaid shipping label and attach it to the package. For QR code returns, bring your package to a FedEx location and a team member will print your label using the QR code.
- Bring the package to the nearest FedEx location. All returns shipped using the prepaid shipping label are complimentary.
- Once received in the warehouse, returns will be processed within approximately 7-10 business days and credited back to the original form of payment. You will receive an email confirmation when your return has been completed. Please note any shipping charges incurred at the time of purchase are non-refundable.
Return in store:
- You may return your item to any Gucci store in Mexico.
- Please bring your return in its original packaging with a printed version of the digital invoice you received in your shipment confirmation email.
- Refunds for online orders purchased using PayPal cannot be issued in a Gucci store and must be processed and issued at the Gucci.com warehouse. These items may be returned in store and will be packaged and shipped to the warehouse on your behalf. Once received in the warehouse, returns will be processed within 7-10 business days. You will receive an email confirmation when your return has been completed.
- Refunds will be credited back to the original form of payment. Please note any shipping charges incurred at the time of purchase are non-refundable.
Please note, all items included in the package must match those you selected while generating your prepaid shipping label.
Please refer to our Online Return Policy for more information.
INTERNATIONAL PURCHASES RETURNS AND EXCHANGESIt is not possible to return or request a refund for international purchases. However, you can exchange items with proof of purchase, as long as they meet all requirements. The exchange will be based on the current local price: if there is a difference in price due to local tax rates, you will need to pay the difference. Please note that for international exchanges, we cannot credit the tax from your original purchase.
What is your online return policy? How many days do I have to return a product?
Eligible returns of products purchased on Gucci.com may be made by mail or in store. Items must be returned in accordance with the requirements outlined below, within 30 days from the date of delivery to the Gucci return address listed on the return shipping label or to a Gucci store in Mexico. Please note, corporate gifts must be returned exclusively to Gucci.com.
Returned merchandise must meet the below requirements in order to be accepted for a refund:
- All items must be in original condition with original tags attached. All merchandise that has been worn, used, altered or damaged will not be accepted. For lingerie products, the underwear protection, when provided, must also be intact.
- Certain items such as jewelry, watches, sunglasses and ready-to-wear are shipped with a return tag attached. Returns on these specific items will only be honored if the label remains intact.
- Lingerie products (including but not limited to bras, panties, swimwear and tights) are final sale and cannot be returned.
- Items purchased at a Gucci store, Gucci outlet store or other retailer or distributor cannot be returned to Gucci.com. These items may only be returned to the store of the original purchase.
All items must match those identified in return request.
Can I return an item that I bought online to a Gucci store?
Items purchased online may be returned, in accordance with the Online Return Policy requirements, within 30 days from the date of delivery, to any Gucci store in Mexico. To locate a store near you, please visit our store locator.
To facilitate your return, please bring a printed version of the digital invoice you received in your shipment confirmation email. Refunds will be submitted once the return has been received and processed at the warehouse.
- Items purchased through PayPal will be accepted in-store, packaged and shipped on your behalf to the warehouse for processing.
- Shipping costs will not be subject to refund.
- Corporate gifts must be returned exclusively to Gucci.com.
- A different return policy may be applicable for in-store purchases.
Please refer to our Online Return Policy for more information.
What is your return policy for items purchased in store?
Refunds and exchanges will not be accepted for personalized products, made to measure or made to order products, or fragrance and beauty products.
Refunds will be issued in the same form as original payment.
How long does it take for a refund to be issued?
Are delivery charges refundable?
Can I return a personalized item?
How do I exchange an item I purchased online?
We are happy to facilitate exchanges for online purchases. To request an exchange, please contact our Client Advisors at +52 800 461 0560 . Returned merchandise must meet the conditions and guidelines listed in the Online Return Policy in order to be accepted for an exchange. Please note exchanges are subject to merchandise availability.
Can I exchange or return an item gifted to me by someone else?
Gifts
What Gifting Services does Gucci offer?
Gucci offers several gifting options—from complimentary gift wrapping to personalized gift recommendations. During your online checkout, you will have the option to include a personalized gift message and exclude the price from the order invoice.
Complimentary Gift Wrap
Each item will be delivered with our signature packaging including a Gucci box tied with a Gucci satin ribbon and a shopping bag, based on availability. You also have the option of including a personalized gift message during checkout and to excluding the price from the order invoice. Please note, select items cannot be provided with complimentary gift wrapping but will be sent securely and protected with a bag.
Ask a Gift Expert
Need recommendations? Our dedicated Client Advisors are available to assist in finding the perfect gift, based on your specific details like ideal price range, product type and more, creating a tailor-made list of ideas. To connect with one of our Client Advisors for a personalized shopping experience, please Contact Us.
Can I personalize my gift?
Gucci offers personalization options to give your item a unique customized finish.
Your nearest Gucci boutique may be able to offer the monogramming service on a wider selection of handbags, wallets, small leather accessories and belts with a variety of different symbols, please Contact us for more information.
Please note that personalized items are considered final sale and you cannot cancel, modify or return your selection.
Can I get my purchase gift-wrapped?
Each item will be delivered with our signature packaging including a Gucci box tied with a Gucci satin ribbon and a shopping bag, based on availability. You also have the option of including a personalized gift message during checkout and to excluding the price from the order invoice. Please note, select items cannot be provided with complimentary gift wrapping but will be sent securely and protected with a bag.
Can I exchange or return an item gifted to me by someone else?
Gift items purchased on Gucci.com may be returned in accordance with our Online Return Policy. However, refunds may only be issued to the same credit card used for original payment.
At this time, Gucci.com cannot offer exchanges for returned merchandise. We suggest you return the item you wish to exchange for a refund in accordance with our Online Return Policy and place a new order on Gucci.com or with one of our Client Advisors. Please note new orders are subject to merchandise availability.
Please refer to our Online Return Policy for more information and return instructions.
Can I order corporate gifts on the website?
For full terms and conditions applicable to corporate gifts, please Contact Us.
Care & Repair
Bietet Gucci einen After-Sales-Service für seine Produkte an?
Gucci bietet Pflege- und Reparaturservices für Produkte an, die auf Gucci.com, in Gucci Stores und bei autorisierten Gucci Händlern gekauft wurden.
How do I care for my Gucci item?
Gucci products are made with carefully selected materials and should be handled with care for longer product life. Each item will ship with an insert that details suggested care information. Ready-to-wear feature an interior tag with care instructions. For more information or assistance, please Contact Us.
Does Gucci offer a warranty on its products?
Gucci offers limited warranties on select watches. Complete warranty information on Gucci watches is available here. Please Contact Us for more information.
Who can I contact for assistance with my Gucci product?
Gucci provides after sales services for products purchased from Gucci.com, Gucci stores and authorized Gucci retailers.
If you need assistance or service, you may:
- Visit the Gucci authorized retailer where the product was purchased or any Gucci store
- Contact Gucci Client Services.
Can I go to a Gucci store for alterations?
Please contact your nearest Gucci store to inquire about alterations for products purchased from Gucci.com. To locate your nearest Gucci store, please visit our store locator.
Who can I contact for assistance with my Gucci watch?
If you need assistance or service on your Gucci watch, you may:
- Visit any retailer or authorized service center listed at the following link.
- Contact Gucci Client Services.
Gucci provides a two-year international warranty for all watches purchased from Gucci.com, Gucci stores and authorized Gucci retailers.
For Premium Watches and High Watchmaking Collections*, Gucci offers extended after sales services:
- A five-year international warranty on Premium Watches collection.
- An eight-year international warranty on High Watchmaking Collection, which also includes additional services.
Complete warranty information on Gucci watches is available by clicking here.
*Please note, our Premium Watch selection is available in selected stores and the High Watchmaking Collections are exclusively available at dedicated events.
GUCCI WARRANTY CERTIFICATES
In accordance with the commitment of Gucci for reducing the environmental impact, for all watches bought after March 1st, 2022, Gucci will avoid paper leaflets and provide the clients with a digital certificate.
Please visit watchwarranty.gucci.com to check the status of the warranty of your watch and download your certificate.
HOW TO FIND THE SERIAL NUMBER OF MY WATCH
At Gucci we use a unique number to identify each watch, called a Serial Number, which consists of 8 numbers.
You can find it engraved on the back of the case of your watch.
Nachhaltigkeit
Verfolgt Gucci eine nachhaltige Geschäftsstrategie?
Mit unserer ganzheitlichen Perspektive auf die Welt verpflichten wir uns, unsere Umweltauswirkungen zu reduzieren und zum Schutz der Natur beizutragen, indem wir umweltfreundliche Beschaffungslösungen, Materialien und Herstellungsmethoden mit geringer Umweltbelastung sowie innovative Kreislaufkonzepte entwickeln, gleichzeitig die Rechte der Menschen unterstützen und zudem Inklusion und Respekt fördern.
Wie misst Gucci seine Umweltauswirkung?
Das beginnt bei der Auswahl und Rückverfolgbarkeit der Rohstoffe. Gucci garantiert – intern und entlang der Lieferkette – dass international anerkannte Standards für soziale und ökologische Verantwortung eingehalten werden und im Einklang mit unserem eigenen Engagement für ein ethisches und nachhaltiges Management unserer Betriebe stehen. Für mehr Details besuchen Sie unsere digitale EP&L (Environmental Profit & Loss, ökologische Gewinn- und Verlustrechnung) und lesen Sie mehr darüber auf Gucci Equilibrium.
Wo finde ich weitere Informationen über Nachhaltigkeit bei Gucci?
Gucci Equilibrium vereint all unsere Prinzipien und Maßnahmen, mit denen wir uns für ein besseres, umweltbewussteres Miteinander und unser aller Zukunft einsetzen. Für weitere Informationen besuchen Sie equilibrium.gucci.com und entdecken Sie den Instagramaccount von Gucci für soziale und ökologische Nachhaltigkeit unter instagram.com/GucciEquilibrium. Wenn Sie mehr darüber erfahren möchten, wie nachhaltig einzelne Produkte sind, finden Sie Einzelheiten auf den jeweiligen Produktseiten auf Gucci.com.
Verwendet Gucci nachhaltige Materialien und Stoffe in seinen Kollektionen?
Als Teil unseres Engagements zur Reduzierung unserer Umweltauswirkung konzentrieren wir uns darauf, Materialien mit geringer Umweltbelastung zu verwenden und nachhaltige Herstellungsprozesse für unsere Kollektionen zu fördern, während wir gleichzeitig höchste Handwerkskunst und Qualität gewährleisten. Wir beziehen unsere Rohstoffe gemäß den Standards für Rohstoffe und Herstellungsprozesse der Kering Group.
Wie werden Tierwohl und Biodiversität geschützt?
GUCCI und die Kering Group setzen sich für den Erhalt und den Schutz der biologischen Vielfalt und der Ökosystemfunktionen sowie für den Schutz des Tierwohls ein.
Verwendet Gucci echtes Fell?
Von den Tierschutzorganisationen Humane Society of the United States und LAV unterstützt, kündigte Gucci im Jahr 2017 mit der Frühling Sommer 2018 Kollektion das Verbot von Pelzen für alle seine Produkte an. Nach dieser Entscheidung trat das Haus auch dem Fur Free Retailer Program der Fur Free Alliance bei. Auf Gucci Equilibrium können Sie mehr zum Pelzverzicht von Gucci erfahren.
Wie steht Gucci zu recyceltem und Einweg-Kunststoff?
Gucci verpflichtet sich, seine Umweltauswirkung zu reduzieren und die biologische Vielfalt durch einen minimalen Einsatz von Kunststoff und durch die Auswahl nachhaltigerer Materialien zu schützen.
Neben der Einhaltung der Kering Standards for Raw Materials and Manufacturing Processes (Standards für Rohstoffe und Herstellungsprozesse von Kering) setzt Gucci bei seinen Produkten auf die Verwendung von recyceltem Kunststoff.
Welche Markenstrategie verfolgt Gucci hinsichtlich der Beschaffung von Edelsteinen und Metall?
Gucci verpflichtet sich, alle Edelsteine und Metalle, die für seine Produkte verwendet werden, nachhaltig zu beziehen. Um die Umweltauswirkungen in Verbindung mit dem Abbau und der Gewinnung neuer Rohstoffe zu verringern, hat sich das Haus verpflichtet, bei Accessoires und Schmuck bis 2025 soweit wie möglich auf die Verwendung recycelter Edelmetalle umzustellen.
Der Einkauf von Gold erfolgt bei Gucci über das Kering Responsible Gold Framework, eine innovative Lösung zur verantwortungsvollen und ethischen Beschaffung von Gold. Darüber hinaus ist Gucci Mitglied des Responsible Jewelry Council (RJC), der sich der Förderung von verantwortungsvollen, ethischen sowie sozial- und umweltverträglichen Best Practices entlang der Lieferketten für Gold, Platin und Diamanten verschrieben hat.
Verpflichtet sich Gucci zu nachhaltigen Lösungen bei Verpackungen?
Sämtliches Papier- und Pappmaterial wird aus verantwortungsvoll bewirtschafteten Quellen bezogen. Um die Wiederverwertung zu erleichtern, wird das Papier nicht beschichtet. Die Henkel der Torchon-Einkaufstasche bestehen zu 100 % aus recyceltem Polyester und werden geknotet, um den Einsatz von Klebstoff zu vermeiden und die spätere Trennung der Komponenten zu erleichtern. Staubschutzhüllen und Anzugüberzüge werden aus regenerierter Baumwolle hergestellt. Die Bänder bestehen zu 100 % aus Biobaumwolle und die Bügel aus recyceltem Polystyrol.
Wir haben unsere Verpackungen im E-Commerce optimiert, indem wir den Kunststoff beim Versand unserer Produkte durch Papier aus nachhaltig bewirtschafteten Quellen ersetzt sowie die Kartons für eine einfachere Wiederverwendung neu gestaltet haben.
Wie stärkt Gucci die Kreislaufwirtschaft?
Die Zukunftsvision von Gucci besteht darin, die Prinzipien der Kreislaufwirtschaft in den Design- und Gestaltungsprozess zu integrieren. Um diese Strategie zu unterstützen, kommen recycelte und regenerierte Materialien in allen Kollektionen vermehrt zum Einsatz. Zudem werden das Recycling und die Wiederverwendung unserer Kunststoffe auf die gesamte Lieferkette ausgedehnt. Das Haus verwendet nun auch verstärkt Fasern und Materialien, die ursprünglich aus Textilabfällen stammen, wie Garn und unbenutzte Stoffe. Besuchen Sie Gucci Equilibrium, um mehr über unsere Kreislaufinitiativen zu erfahren.
Bietet Gucci tierfreie Produkte an?
Gucci garantiert höchste Standards für das Tierwohl und erfüllt alle geltenden Gesetze und Vorschriften. Seit dem Pelzverbot im Oktober 2017 (siehe Antwort auf die Frage „Verwendet Gucci echtes Fell?“) wurde das tierfreie Angebot durch nachhaltige Optionen erweitert, darunter eine Reihe von Alternativen zu Leder wie Demetra . Dieses Material besteht zu mindestens 70 % aus pflanzlichen Rohstoffen und aus erneuerbaren Quellen (Viskose, Zellstoff, biobasiertes Polyurethan). Es wird in einer Gucci Fabrik in Italien unter Verwendung derselben Verfahren wie zum Gerben hergestellt. Dadurch wird das Material nachgiebig und robust zugleich und bietet ein geschmeidiges Finish. Seit Juni 2020 können sich Kunden auf Gucci.com über alle nachhaltigen Eigenschaften der Gucci Produkte informieren.
Wie garantiert Gucci verantwortungsvolle Praktiken in seiner Lieferkette?
Gucci garantiert – intern und entlang der Lieferkette – dass international anerkannte Standards für soziale und ökologische Verantwortung eingehalten werden und im Einklang mit unserem eigenen Engagement für ein ethisches und nachhaltiges Management unserer Geschäftsabläufe stehen. Gucci stützt sich auf ein ausgewähltes Netzwerk vertrauenswürdiger Lieferanten und arbeitet eng mit ihnen zusammen, um sicherzustellen, dass sie die Nachhaltigkeitsprinzipien und den Verhaltenskodex von Gucci einhalten. Um mehr über das Engagement von Gucci für soziale und ökologische Nachhaltigkeit in unserem gesamten Unternehmen zu erfahren, besuchen Sie Gucci Equilibrium. Dort können Sie mehr über unsere verantwortungsvolle Lieferkette und unsere Corporate Sustainability & Responsibility Policy erfahren.
CRAFT MY INITIALS
Was ist der Service für handgefertigte Initialen?
Für welche Modelle ist der Service verfügbar?
Wie funktioniert der Service?
Wie lange dauert die Anfertigung?
Wie erfolgt die Abholung meines Artikels?
Kann ich Artikel mit handgefertigten Initialen zurückgeben?
MY GUCCI Account
Welche Vorteile habe ich durch die Erstellung eines Gucci Accounts?
Mit der Erstellung eines Gucci Accounts können Sie:
- mehrere Liefer- und Rechnungsadressen speichern, um den Bestellvorgang zu beschleunigen
- die Inhalte Ihres Warenkorbs für einen späteren Zeitpunkt speichern
- einfach auf die Details Ihrer laufenden Bestellung und Ihre Bestellhistorie zugreifen
- Kreditkarteninformationen speichern, um den Bestellvorgang zu beschleunigen
- gespeicherte Artikel verwalten
- empfohlene Artikel entdecken
How can I create a MY GUCCI account?
How do I modify or delete MY GUCCI account?
How do I sign up for the latest on what’s happening at Gucci?
What is Gucci’s Privacy Policy?
Gucci’s Privacy Policy describes how we use your personal data collected via www.gucci.com, and by other means (e.g., via social media, cookies, etc.)
You can find information about Gucci’s Privacy policy by clicking here.
Contact us
Contact Us
Bei Fragen zu Produkten oder Online-Bestellungen kontaktieren Sie uns bitte unter +44 2074951445 oder per E-Mail an assistance@uk-onlineshopping.gucci.com. Unser Kundenservice ist von Montag bis Samstag zwischen 9:00 und 22:00 Uhr und Sonntag von 10:00 bis 22:00 Uhr (CET) erreichbar.