Shipping & Returns info
Shipping Service & Fee | Delivery Estimate |
Express Delivery Complimentary | Estimated delivery within 1-2 business days. |
Standard (Beauty only) Complimentary | Estimated delivery within 2-4 business days. |
Returns for online purchases can be made within 30 days from the date of delivery. You may return items by selecting "Return this Item" from your MY GUCCI account under order details, through your delivery confirmation email or Contact Us. Once the request has been approved, your prepaid shipping label will be emailed to you or will be available for download in your MY GUCCI account.
Items must remain in their original condition with all labels attached and intact. Please note, Made to Order and personalized items are not returnable.
Additional information is available during the checkout process or on the FAQs Section.
Payment Options
Holiday shipping: if you place your order by December 23 at 1 p.m. SGT you will receive your item by December 24.
Gucci accepts the following forms of payment for online purchases:
The full transaction value will be charged to your credit card after we have verified your card details, received credit authorization, confirmed stock availability and prepared your order for shipping.
For more information about payment, visit our FAQs Section.
Gucci Packaging
Beauty products are delivered in their original packaging and will include the Boutique Shopping Bag featuring the House's signature logo if selected at check-out. Please note, images are representative.
