Gucci Services

Collect In Store

Order Online And Collect At Your Preferred Boutique

Gucci's Collect In Store service combines the ease of shopping online with a personalized boutique experience.

Choose when and where to collect your items based on your schedule, and our Client Advisors will be there to assist you with expert advice, and seamless exchanges or returns. When you arrive at your chosen boutique, you can enjoy priority access without joining the line.

If you are planning a gift, Collect In Store is the perfect way to keep gifts a surprise.

Three Steps to Collect in Store

Step 1

Shop Online

Browse from anywhere and add your favorites to your shopping bag.

Step 2

Choose a Store

At checkout, select your preferred store and complete your purchase online.

Step 3

Collect Your Item

As soon as your order is ready, we’ll notify you. You or a person of your choice can collect it within 14 days. When you arrive, there's no need to join the line.

Frequently Asked Questions

May we help you?

A Client Advisor is available to help you explore this service.

Keep Exploring


You can customize selected bags, luggage, belts, and leather accessories either online, when you collect your order in-store, or by bringing them to a boutique once they arrive if you used home delivery. Additionally, you can enjoy exclusive engraving on selected decor and jewelry, available only in Gucci boutiques.