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At Your Service

An Exclusive Gucci Experience

Collect In-Store
Gucci Advisor
Embossing
My Gucci
Premium Shipping
Complimentary Returns
After Sales Services

Collect In-Store

Check out online and collect your order in-store whenever is convenient for you. If you would like to purchase a gift, you can make sure it stays a surprise.​

Gucci Client Advisor

An online Client Advisor is available to assist with any questions you may have by phone, live chat or email. CALL US

Make it Unique

With our complimentary embossing service, you can make your piece unique by adding the initials of your choice to select handbags, small leather goods, belts and luggage items.

Create an Account

Be the first to discover and shop the latest collections, curate your own wish list, and check out faster by saving your payment and shipping preferences.

Premium Shipping

Your order will arrive as quickly as possible via complimentary delivery in 3-6 business days.

Need to Make a Return or Exchange?

We offer complimentary returns and exchanges both online and in-store. For details on how to proceed, please visit the returns and exchanges section of our FAQs.
For the holiday season, we are making our return process even easier. For a limited time, enjoy complimentary 45 day extended return services online and in store.

After Sales Services

Your Gucci journey doesn’t end at checkout—we are available to guide you through care for your new product, advise you on repairs and answer any other questions you may have.

Immerse Yourself in the Gucci Universe

Seamless Shopping

Gucci Packaging
Payment Options

The Finishing Touch

Innovatively designed to be recyclable, Gucci’s emblematic packaging channels the House’s fascination with vintage-inspired designs. An online exclusive reusable cotton tote is included with most Gucci.com orders.

Flexible Check-Out

Choose to place an order with your preferred payment option—we accept most major credit cards and PayPal. 

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