Gucci Services
Personalize your experience
Delivery & Returns
From complimentary shipping, returns, and exchanges to order tracking and in-store delivery, tailor every detail to suit you.



Virtual & In Store Appointments
Exclusively available when you register with MY GUCCI, book an appointment virtually in our Digital Showroom or in-person in a boutique of your choice for advice on everything from styling and gifting to aftercare.


Packaging & Gifting
Whether it’s a gift for someone else or yourself, give your order a personalized feel with our gifting options.

The silver envelope for gift messages, it is decorated with the Gucci logo on the front and Horsebit on the back.

Personalized Message
Add a personal touch by writing a note that will be included inside your order.
Personalization
Add a unique touch with complimentary embossing and engraving.


Authenticity & MY GUCCI Account
From authenticity to personalization, tailor your Gucci experience to your needs.
May we help you?
Find out everything you need to know about the Gucci universe with a Client Advisor.