SHIPPING & RETURNS INFO
Shipping
A signature will be required upon delivery.
Pre-order, Made to Order items will ship on the estimated date noted on the product description page. These items will ship through Premium Express once they become available.
Returns
Returns may be made by mail or in store. You may return items by selecting"Return this Item" from your MY GUCCI account under order details, through your delivery confirmation email or by contacting a Client Advisor. Once the request has been approved, your prepaid shipping label will be emailed to you or will be available for download in your MY GUCCI account.
For Collect-In-Store order, we offer a 30 day return/exchange window in-store or by contacting Client Services. The return window starts on the day when your item was made available for collection.
Items must remain in their original condition with all labels attached and intact. Please note, Made to Order and personalized items are not returnable.
Additional information is available during the checkout process or on the FAQs Section.
| Shipping Service | Shipping Fee | Delivery Estimate |
| Premium Express (Continental U.S.) |
Free |
2-3 business days. Note that nail polish will ship ground due to shipping restictions. |
| Premium Express (Alaska, Hawaii, Puerto Rico) |
Free |
|
| Next Business Day: | $25 |
Order by 4pm EST on a business day. Delivery between 9am - 8pm, Monday to Friday. |
| Collect In-Store | Free | 1-2 business days. Store Collection Period: 14 days. |
Shipping, Returns & Exchanges
| Shipping Service & Fee | Delivery Estimate from shipping |
Express Free | All European Countries: 1-2 business days. UAE: 2-3 business days. Kuwait, Qatar, Saudi Arabia and remote areas* of each country: 3-4 business days. |
Collect In-Store Free | Delivery in 1-2 business days Store Collection Period: 14 days |
Products pre-ordered or made-to-order will be shipped using Premium Express service on the estimated date stated on the product's description page.
Returns are always free, and you have 30 days from the date of receiving your order to return it through either Home Delivery or Collect In-Store. You can do this by selecting "Return this Item" on your MY GUCCI account, through your delivery confirmation email, or by contacting a Client Advisor. Once approved, you will receive a prepaid shipping label via email, or you can access it from your MY GUCCI account. Follow the provided instructions to schedule a pickup with the courier.
Alternatively, you can return your purchase in-store.
Exchanges are also available at no cost within 30 days of delivery. To exchange for a different size of the same item, click the link in your order confirmation email or log into MY GUCCI and go to the 'My Orders' section. For other types of exchanges, please contact us or visit a Gucci store.
Made-to-order and personalized items are final sale and cannot be returned or exchanged.
For further information, please consult the FAQs section at checkout or on our website.
Payment Options
Gucci accepts the following forms of payment for online purchases:
*excluding Kuwait, Qatar and Saudi Arabia.
For credit card payments, please note that your billing address must match the address on your credit card statement.
Please note that once your order is placed your credit card will be authorized for 0 GBP (CHF, AED, SAR or EUR for all other countries); this is for verification purposes only and will protect you from any risk of fraud. The authorized amount will be released by your credit card’s issuing bank according to its policy.
Save as otherwise stated on the website during the purchase process, the purchase transaction will only be charged to your credit card after we have verified your card details, received credit authorization for an amount equal to the purchase price of the ordered products, confirmed product availability and prepared your order for shipping.
Gucci Packaging
The House’s signature packaging is in Rosso Ancora red. Please select a distinct packaging option at checkout. Images are representative.
MEN'S READY-TO-WEAR
The size charts display sizes based on body measurements. Use our measuring tips and refer to the sketches below to determine your size.
TOPS
| SIZE | IT | SHOULDERS (CM/IN) |
CHEST (CM/IN) |
FORMAL SHIRTS NECK (CM/IN) |
|---|---|---|---|---|
| XXXS | 40 | 43/17 | 82/32.3 | 36/14 |
| XXS | 42 | 44/17.3 | 86/33.8 | 37/14.5 |
| XS | 44 | 45/17.7 | 90/35.4 | 38/15 |
| S | 46 | 46/18.1 | 94/37 | 39/15.5 |
| M | 48 | 47/18.5 | 98/38.6 | 40/15.75 |
| L | 50 | 48/18.9 | 102/40.2 | 41/16 |
| XL | 52 | 49/19.3 | 106/41.7 | 42/16.5 |
| XXL | 54 | 50/19.7 | 110/43.3 | 43/17 |
| XXXL | 56 | 51/20.1 | 114/44.9 | 44/17.5 |
| - | 58 | 52/20.5 | 118/46.5 | 45/17.75 |
| - | 60 | 53/20.9 | 122/48 | 46/18 |
| - | 62 | - | - | 47/18.5 |
| - | 64 | - | - | 48/19 |
Measuring Tips
How to measure
- Neck
- Shoulders
- Chest