I prodotti Gucci sono realizzati con materiali accuratamente selezionati. Si prega di maneggiare con cura l’articolo al fine di garantirne una maggiore durata.
- Tenere al riparo da luce diretta, calore e pioggia. Se dovesse bagnarsi, asciugare immediatamente con un panno morbido
- Conservare nell’apposita custodia in flanella o nella scatola
- Pulire con un panno morbido e asciutto
Shipping, Returns & Exchanges
| Shipping Service & Fee | Delivery Estimate from shipping |
Express Free | All European Countries: 1-2 business days. UAE: 2-3 business days. Kuwait, Qatar, Saudi Arabia and remote areas* of each country: 3-4 business days. |
Collect In-Store Free | Delivery in 1-2 business days Store Collection Period: 14 days |
Products pre-ordered or made-to-order will be shipped using Premium Express service on the estimated date stated on the product's description page.
Returns are always free, and you have 30 days from the date of receiving your order to return it through either Home Delivery or Collect In-Store. You can do this by selecting "Return this Item" on your MY GUCCI account, through your delivery confirmation email, or by contacting a Client Advisor. Once approved, you will receive a prepaid shipping label via email, or you can access it from your MY GUCCI account. Follow the provided instructions to schedule a pickup with the courier.
Alternatively, you can return your purchase in-store.
Exchanges are also available at no cost within 30 days of delivery. To exchange for a different size of the same item, click the link in your order confirmation email or log into MY GUCCI and go to the 'My Orders' section. For other types of exchanges, please contact us or visit a Gucci store.
Made-to-order and personalized items are final sale and cannot be returned or exchanged.
For further information, please consult the FAQs section at checkout or on our website.
Shipping & Returns info
Shipping Service & Fee | Delivery Estimate |
Express Delivery Complimentary | Estimated delivery within 1-2 business days. |
Standard (Beauty only) Complimentary | Estimated delivery within 2-4 business days. |
Returns for online purchases can be made within 30 days from the date of delivery. You may return items by selecting "Return this Item" from your MY GUCCI account under order details, through your delivery confirmation email or Contact Us. Once the request has been approved, your prepaid shipping label will be emailed to you or will be available for download in your MY GUCCI account.
Items must remain in their original condition with all labels attached and intact. Please note, Made to Order and personalized items are not returnable.
Additional information is available during the checkout process or on the FAQs Section.
Payment Options
Holiday shipping: if you place your order by December 23 at 1 p.m. SGT you will receive your item by December 24.
Gucci accepts the following forms of payment for online purchases:
The full transaction value will be charged to your credit card after we have verified your card details, received credit authorization, confirmed stock availability and prepared your order for shipping.
For more information about payment, visit our FAQs Section.
Gucci Packaging
The House’s signature packaging is in Rosso Ancora red. Please select a distinct packaging option at checkout. Images are representative.
