We guarantee the authenticity of all products purchased on Gucci.com.

Gucci creations are crafted with the highest quality materials, design and workmanship. “Made in Italy” is an integral part of the essence of Gucci.

Gucci offers complimentary gift wrapping on purchases and offers you the option to surprise someone special with a personal note attached to their signature Gucci gift box elegantly tied with a satin ribbon.

We are pleased to assist in making seamless in-store and mail returns on eligible Gucci items. Should you like to return a purchase, guidelines can be found in your shipment confirmation email, or on the return instruction sheet within your package. Our Client Advisors are also available to guide you by phone, online chat and email. Please note that we do not currently offer direct merchandise exchanges. For more information, visit our FAQ.