SHIPPING & RETURNS INFO
Shipping
A signature will be required upon delivery.
Pre-order, Made to Order items will ship on the estimated date noted on the product description page. These items will ship through Premium Express once they become available.
Returns
Returns may be made by mail or in store. You may return items by selecting"Return this Item" from your MY GUCCI account under order details, through your delivery confirmation email or by contacting a Client Advisor. Once the request has been approved, your prepaid shipping label will be emailed to you or will be available for download in your MY GUCCI account.
For Collect-In-Store order, we offer a 30 day return/exchange window in-store or by contacting Client Services. The return window starts on the day when your item was made available for collection.
Items must remain in their original condition with all labels attached and intact. Please note, Made to Order and personalized items are not returnable.
Additional information is available during the checkout process or on the FAQs Section.
| Shipping Service | Shipping Fee | Delivery Estimate |
| Premium Express (Continental U.S.) |
Free |
2-3 business days. Note that nail polish will ship ground due to shipping restictions. |
| Premium Express (Alaska, Hawaii, Puerto Rico) |
Free |
|
| Next Business Day: | $25 |
Order by 4pm EST on a business day. Delivery between 9am - 8pm, Monday to Friday. |
| Collect In-Store | Free | 1-2 business days. Store Collection Period: 14 days. |
支付方式
Gucci接受以下付款方式进行线上购物：
*阿联酋及沙特阿拉伯除外。
针对信用卡付款，请注意，您的账单地址必须与信用卡账单地址相符。
请注意，下单后，您的信用卡将被授权冻结1 英镑 （其他国家货币为瑞士法郎、迪拉姆、里亚尔或欧元）。这只是为了进行验证，从而保护您免遭欺诈骗局的困扰。授权金额的解冻时间取决于信用卡发卡银行的政策。 除非购物过程中页面另有说明，否则，只有在我们验证您的信用卡详细信息、收到与所购商品价格等同金额的预授权、确认商品库存并做好发货准备后，才会从您的信用卡收取消费交易的费用。
礼品包装
美妆产品以原始包装配送；也可于结账时选择附送饰品牌经典标识的精品购物袋。请注意，图片仅供参考。
