Support Sandy Relief

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Earlier this month, Superstorm Sandy hit the Northeast region of the United States, causing great devastation and leaving countless people homeless, or without basic necessities such as power, water, and heat. As the storm’s full impact emerges, the need for outreach and community support becomes ever more apparent.

Gucci is dedicated to helping the relief effort. On Saturday, November 10th, we’ll contribute 10% of sales from both gucci.com and our boutiques located in the Northeast to the American Red Cross Hurricane Sandy Disaster Relief Effort. Click through for a list of the participating stores, or visit the Red Cross’ website to discover other ways you can help.
 
New York Fifth Avenue
212.826.2600

New York Madison Avenue
212.717.2619
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Americana Manhasset
516.365.0994

The Westchester (White Plains)

914.683.1428

Garden State Plaza (Paramus)
201.368.4723

The Mall at Short Hills
973.564.7600

The Pier at Caesars (Atlantic City)
609.449.1080

King of Prussia Mall
610.337.4130

The Natick Collection
508.655.0607
The Shops at Prudential (Boston)
617.247.3000

Tyson’s Galleria
703.506.6804

The Collection at Chevy Chase
301.986.8902

Saks Fifth Avenue (Bala Cynwd)
610.667.1550

Saks Fifth Avenue (Boston)

617.262.8500

Saks Fifth Avenue (Greenwich)
203.862.5374

Saks Fifth Avenue (Huntington Station)
631.350.1523
Saks Fifth Avenue (New York City)
212.940.4314

Saks Fifth Avenue (Short Hills)
973.315.1382

Woodbury Commons Outlet
845.928.8034

Harmon Cove Outlet (Secaucus)
201.392.2670

Prime Outlet (Queenstown)
410.827.4702
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saturday delivery now available

Orders placed with Saturday deliveries are expected to be delivered on Saturday if placed by 1PM(EST) on Friday, subject to the following conditions:

If an order is placed after 1PM(EST) on Friday, it is expected to be delivered on the Saturday of the following week, as indicated during the checkout process. Saturday deliveries cannot be made on holidays.

Saturday delivery service is only available for item(s) in your order that are immediately available. Item(s) that are not immediately available will be placed on a priority waiting list and will be shipped with free ground service once they become available for shipment. To ensure Saturday delivery, please confirm that your shipping address can accommodate Saturday deliveries. Saturday delivery is not available for hawaii, alaska or puerto rico at this time.

For additional information, please refer to the assistance section.

free shipping and free returns

free shipping

free ground shipping will be offered for online orders placed between october 1, 2014 and october 31, 2014 to destinations within the continental united states. this offer will only be applicable to purchases made on the u.s. Gucci.com website, is non-transferable, and is not valid on orders placed before october 1, 2014.

to estimate the total delivery time for your purchase, please allow up to two business days to process your order for shipment, in addition to the time indicated by your preferred shipping method.

free returns

for a limited time, free return shipping will be offered for online orders shipped between august 11, 2014 and november 16, 2014 and returned from within the continental united states. free return shipping is not available for alaska, hawaii and puerto rico at this time.

full-price merchandise must be returned within 30 days from the date of delivery to Gucci.com or to any Gucci boutique within the United States. however, all PayPal purchases must be returned exclusively to Gucci.com.

sale merchandise and corporate gifts must be returned exclusively to Gucci.com within 10 days from the date of delivery. such merchandise may not be returned to any gucci boutique.

beauty products may be returned if unopened and in the original cellophane wrapping within 10 days from the date of delivery.

merchandise cannot be returned to department stores.

for our complete return policy, please refer to the assistance section.