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free shipping and free returns

free shipping

free ground shipping will be offered for online orders placed between april 1, 2015 and april 30, 2015 to destinations within the continental united states. this offer will only be applicable to purchases made on the u.s. gucci.com website, is non-transferable, and is not valid on orders placed before april 1, 2015.

to estimate the total delivery time for your purchase, please allow up to two business days to process your order for shipment, in addition to the time indicated by your preferred shipping method.

Free returns

for a limited time, free return shipping will be offered for online orders shipped between april 1, 2015 and april 30, 2015 and returned from within the continental United States. Free return shipping is not available for Alaska, Hawaii and Puerto Rico at this time.

Full-price merchandise must be returned within 30 days from the date of delivery to Gucci.com or to a Gucci boutique within the United States. However, all PayPal purchases must be returned exclusively to Gucci.com.

Sale merchandise and corporate gifts must be returned exclusively to Gucci.com within 10 days from the date of delivery.

Beauty products may be returned if unopened and in the original cellophane wrapping within 10 days from the date of delivery.

Merchandise cannot be returned to department stores.

For our complete return policy, please refer to the assistance section