Revised as of April 2011
Gucci recognizes the importance of protecting the personal data of our customers (e.g. identification data) as well as financial information (e.g. credit card number). For this reason Gucci adopts specific policies and security measures to protect your personal data.
We inform you that Gucci does not collect personal data (and consequently does not accept online orders) from anyone under the age of eighteen. We kindly ask those who are under the age of eighteen to not proceed with the insertion of their personal data (and to not proceed with the online purchase) and to ask adults to proceed with the required procedures.
In order to inform you about how Gucci uses the information you provide, please read the following.
With reference to the data related to the navigation on the Gucci website.
Gucci uses appropriate security measures to protect the information you give us. However, while we take all reasonable steps to protect your information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.
With reference to the data related to online purchases of Gucci products, the registration to the Gucci website and the sending of promotional material.
Without prejudice of the above mentioned principles regarding the navigation data, we wish to inform you about the following:
With reference to the data related to the registration to the Gucci website.
The personal data collected by Guccio Gucci S.p.a,, a company of PPR Luxury Group, has been directly provided by you in order to register to the website to receive Gucci announcements and communications by e-mail. If the personal data may change, please write to the below mentioned address and communicate the modifications in order to enable us to keep your personal data updated.
The personal data you provide, with your specific consent, may be processed by Gucci in order to register to the website to receive Gucci announcements and communications by e-mail.
Related to the above mentioned purposes, your data will be collected through electronic modalities, on secured systems and will be processed in both paper and electronic formats, duly protected.
To complete the online registration a set of personal information is required. Failure or refusal to provide accurate information will prevent us to satisfy your request.
Your personal data will be processed by Data Processors and Person in charge of the processing of Guccio Gucci S.p.a. and by companies part of the PPR Luxury Group or third parties acting as services providers.
The Data Controller is Guccio Gucci S.p.A., with registered office in Florence, Via Tornabuoni n. 73/R, identification number (“codice fiscale”) 03031300159, subject to the management and coordination of Gucci Group NV, a Dutch company with registered offices in Amsterdam.
With reference to the data related to online purchases of Gucci products and the sending of promotional material.
The personal data collected by G Commerce Europe S.p.a., a company of PPR Luxury Group, has been directly provided by you in order to proceed with online purchases on this website. If the personal data may change, please write to the below mentioned address and communicate the modifications in order to enable us to keep your personal data updated.
The personal data you provide may be processed by Gucci for the following purposes:
a. to proceed with your purchase request, with reference to the fulfillment of your online order and required accounting and fiscal activities;
b. management of correspondence and service communications with you;
c. verification that the data provided for the transaction is complete, valid, correct, and clear of fraudulent markers;
Moreover, with your specific consent, your personal data, collected also in occasion of future online purchases and purchases in our stores may be used by Gucci to find out more about its customers (by analsyning data related to your purchasing preferences for certain categories of products, the frequency of your visit or your request concerning purchased articles), for direct mailing and direct e-mailing (sending of e-cards) activities, sending you communications about our activities and invitations in order to offer you further personalized services. Moreover, Gucci’s staff will provide to you a more helpful service.
Furthermore, if you consent to the insertion of your personal data in the Gucci Customer database, this data may be used for statistical and market analysis, and may be processed in an aggregate form or in an identifiable way.
To complete an online order a set of personal information is required. Failure or refusal to provide accurate information when requested will result in the canceling of any pending order or the inability of the online application, and therefore the Gucci organization, to process your request. Information that is not required will be duly noted on the screen. You may choose not to provide us with any information noted to be optional and still continue to successfully use and purchase from the Gucci.com online shopping application.
Your personal data will be processed by Data Processors and Person in charge of the processing of G Commerce Europe S.p.a. which are in charge of the management of the transaction.
Furthermore, if you consent to the insertion of your personal data in the Gucci Customer database, this data may be used for statistical and market analysis and direct marketing activities.
The Gucci Customer database is under the exclusive ownership of Guccio Gucci S.p.a., it is maintained and managed by a Swiss company of the PPR Luxury Group and is available only to Guccio Gucci S.p.a. and to the Gucci companies which act as Data Processors on behalf of Guccio Gucci for customer relationship management activities to be carried out on behalf of Guccio Gucci S.p.a.
The Data Controller, with the exception of the processing of 2.2, is G Commerce Europe S.p.A. with registered offices in Scandicci (FI) Via Don Lorenzo Perosi n.6, identification number (“codice fiscale”) 00338740343 a company of the PPR Luxury Group, subject to the management and coordination of Gucci Group NV, a Dutch company with registered offices in Amsterdam.
With particular reference to the processing for the purposes previously indicated at 2.2, Data Controller is Guccio Gucci S.p.A., with registered office in Florence, Via Tornabuoni n. 73/R, identification number (“codice fiscale”) 03031300159, subject to the management and coordination of Gucci Group NV, a Dutch company with registered offices in Amsterdam, for the general marketing and e-marketing activities.
The Data Processor of Guccio Gucci S.p.a. is the Gucci EMEA President, domiciled at the office of the company.
With reference to the personal data that we may process, we wish to inform you that you are owner of the rights that are indicated at article 7 of D.Lgs. 196/2003.
In particular, you have the right to obtain from Gucci the confirmation as to whether or not personal data concerning you exist in the company database; you have the right to obtain the communication of the data in intelligible form, to be informed of the source of the personal data and the logic applied to the processing; you have the right to obtain erasure, anonymization or blocking of data that has been processed unlawfully as well as updating , rectification or, where interested therein, integration of the data; you have the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning you.
With reference to the above mentioned processing, should you wish to exercise this rights or should you wish to receive un updated list of the data communication recipients you can contact the Customer Relations Department c/o Guccio Gucci S.p.A., Via Don Lorenzo Perosi n.6, 50018 Scandicci (FI), also via e-email at firstname.lastname@example.org
Furthermore, if you consent to the sending of promotional materials, you can object to such processing at any time, free of charge, requesting the deletion of your data from the mailing list by selecting the link unsubscribe that you will find in any communication or by writing to the Customer Relations Department as indicated in above.
Please be advised that changing your location while shopping will remove all the contents from your shopping bag