contact us

Customer contact information for Mainland China:

Hotline: 400 8210 582

Opening hours from Monday to Friday 9:30-18:30 except on National Holidays

e-mail : clientservice.cn@cn.gucci.com


Customer contact information for Hong Kong and Macau:

Hotline: 852 2839 9511

Opening hours from Monday to Friday 9:00-18:00 except on National Holidays

e-mail : clientservice.hk@hk.gucci.com


Customer contact information for Taiwan:

Hotline: 886 2 7706 8505

Opening hours from Monday to Friday 9:00-18:00 except on National Holidays

e-mail : clientservice.tw@tw.gucci.com

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Shipping Methods and Fees
Free shipping will be offered on all orders placed between Friday the 3rd and Monday the 13th of September 2010 to destinations in the EU. This offer will only be applicable to purchases made on the EU Gucci.com websites, is non-transferable, and is not valid on orders placed before Friday 3rd.