About Gucci

human resources

employment opportunities

Gucci is a growing and dynamic business which prides itself on the spirit and professionalism of its employees worldwide. Gucci continually seeks to attract industry-leading professionals who are entrepreneurial by nature and thrive within a flat, performance-orientated organization. The teamwork among Gucci's employees is the foundation of the company's success.

Gucci is committed to equal employment opportunity and does not discriminate in the terms or conditions of employment because of age, race, color, creed, sex, national origin, physical disability, mental disability, marital status, sexual preference or citizenship status.

gucci group

for information on the Gucci Group, and the group's brands, please visit the following websites:

Gucci Group
Alexander McQueen
Balenciaga
Bottega Veneta
Boucheron
Sergio Rossi
Stella McCartney
Yves Saint Laurent

client service

The GUCCI Gift Exchange Policy does not apply to sold and sale items, fine jewelry, watches, sunglasses, underwear, swimwear and writing instruments that have been used due to personal hygiene reasons (except inherent defects of the products).

In relation to other goods, we may, at our sole discretion, accept a return of sold items for exchange provided that the returned goods are in an unused, unspoiled and unaltered condition. The requested exchange has to be made WITHIN TEN DAYS from the date of purchase.

Goods in exchange must be for an equal of higher retail value. All sold items may only be exchanged ONCE. All goods in exchange must be with its purchase invoice and sales memo.

Repair and maintenance:

  • Repair service is provided to all customers upon presentation of relative purchase invoice.
  • Repair of GUCCI watches is accepted with relative warranty card presented.
  • For all products, please avoid contact with oil, cleansing and bleaching substances and other chemicals, direct light sources and light colored clothing.
  • For some clothing products may need to contact with water for the purpose of cleansing is suggested to follow carefully with the care label instruction as attached with the product.
  • Professional dry clean is recommended for canvas and suede products. It is not suggested to carry such products with contact on your daily clothing with depigmentized property.

Mainland China Customer Service Contacts

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Shipping Methods and Fees
Free shipping will be offered on all orders placed between Friday the 3rd and Monday the 13th of September 2010 to destinations in the EU. This offer will only be applicable to purchases made on the EU Gucci.com websites, is non-transferable, and is not valid on orders placed before Friday 3rd.