2010s

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Gucci continues to focus on strengthening the values upon which its enviable reputation has been founded for its almost 90-year history: exclusivity, quality, made in Italy, Italian craftsmanship, and fashion authority. Setting it apart from its competitors, Gucci is able to claim a unique duality in its brand positioning pairing modernity and heritage, innovation and craftsmanship, trendsetting and sophistication.

At the beginning of the new decade, the Florentine House launched two relevant projects which are united by a common philosophy of respect and care towards others, values that have been part of Gucci’s DNA and that of its employees since the company was founded: a worldwide eco-friendly program to reduce its impact on the environment, and the launch of Gucci’s first children's collection, which further highlights the brand’s reputation for quality and relevance by being exclusively made in Italy.

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Sale purchase policy

'No exchanges or refunds are available on sale items'.

  -  Please select your items carefully, as no exchanges or refunds will be accepted on sale items

  -  Exchanges or refunds will only be processed if the item is deemed faulty, defective or otherwise wrongly described. Any faulty item claim must be made within a reasonable time of receiving the goods and is not subject to the 14 (fourteen) working day return timeframe

  -  at gucci, we endeavor to ensure that our pricing is accurate and current. our prices are detailed within the individual product listings and we reserve the right to amend our prices at any time.

  -  please be advised that during sale periods, orders can take up to 3 business days to process and ship from the day the order is placed. gucci reserves the right to contact the Customer via phone or email to verify order details prior to processing. If gucci is not able to contact the Customer successfully, this can cause further delays with order processing.


free shipping:

free shipping will be offered online to destinations within australia. this offer will only be applicable to purchases made on the gucci.com/au/ website.

order information:

for security reasons, purchases may not be shipped to p.o box addresses. orders are processed and delivered monday through friday, excluding public holidays and bank holidays. gucci cannot be held responsible for unanticipated delays.
No exchanges or refunds are available on sale items.

Free shipping:

free shipping will be offered online to destinations within australia. this offer will only be applicable to purchases made on the gucci.com/au/ website.

for estimated delivery times, please refer to the assistance section

Order information:
for security reasons, purchases may not be shipped to p.o box addresses. orders are processed and delivered monday through friday, excluding public holidays and bank holidays. gucci cannot be held responsible for unanticipated delays.

each order will arrive complimentary gift wrapped. products are tissue wrapped and enclosed in a signature gucci gift box that is tied with a gucci satin ribbon. a personalised gift message can be added to gift orders when completing the online checkout at gucci.com/au.

Free returns:
free return shipping will be offered for all full-priced online orders only at gucci.com/au.
full-priced merchandise must be returned within 14 working days from the date of delivery. Gucci does not accept returns and exchanges on sale merchandise
For our complete return policy, please refer to the assistance section.