Gucci recognizes the importance of protecting the personal data of our customers (e.g. identification data) as well as financial information (e.g. credit card number). For this reason Gucci adopts specific policies and security measures to protect your personal data.
We inform you that Gucci does not collect personal data (and consequently does not accept online orders) from anyone under the age of eighteen. We kindly ask those who are under the age of eighteen to not proceed with the insertion of their personal data (and to not proceed with the online purchase) and to ask adults to proceed with the required procedures.
In order to inform you about how Gucci uses the information you provide, please read the following.
Gucci uses appropriate security measures to protect the information you give us. However, while we take all reasonable steps to protect your information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.
Without prejudice of the above mentioned principles regarding the navigation data, we wish to inform you about the following:
The personal data collected by Guccio Gucci S.p.A, a company of PPR Luxury Group, has been directly provided by you in order to register to the website to receive Gucci announcements and communications by e-mail. If the personal data change, please write to the below mentioned address and communicate the modifications in order to enable us to keep your personal data updated.
The personal data you provide, with your specific consent, may be processed by Gucci in order to register to the website to receive Gucci announcements and communications by e-mail.
Related to the above mentioned purposes, your data will be collected through electronic modalities, on secured systems and will be processed in both paper and electronic formats, duly protected.
To complete the online registration a set of personal information is required. Failure or refusal to provide accurate information will prevent us to satisfy your request.
Your personal data will be processed by person in charge of the processing of Guccio Gucci S.p.a. and by companies part of the PPR Luxury Group or third parties acting as services providers in their quality of data processors.
The Data Controller is Guccio Gucci S.p.A., with registered office in Florence, Via Tornabuoni n. 73/R, Italy, identification number (“codice fiscale”) 03031300159, subject to the management and coordination of Gucci Group NV, a Dutch company with registered offices in Amsterdam.
The personal data collected by GUCCI AUSTRALIA PTY LTD, a company of PPR Luxury Group, has been directly provided by you in order to proceed with online purchases on this website. If the personal data change, please write to the below mentioned address and communicate the modifications in order to enable us to keep your personal data updated.
2.1 The personal data you provide may be processed by Gucci in compliance with the National Privacy Principals and with the Privacy Act 1988 (Cth) for the following purposes:
a. to proceed with your purchase request, with reference to the fulfillment of your online order and required accounting and fiscal activities;
b. management of correspondence and service communications with you;
c. verification that the data provided for the transaction is complete, valid, correct, and clear of fraudulent markers.
2.2 Moreover, with your specific consent, your personal data, enriched also in relation to future online purchases and purchases in our stores, as well as in occasion of your contacts with Gucci at our events, may be used by Gucci to find out more about its customers (by analyzing data related to your purchasing preferences for certain categories of products, the frequency of your visits or your requests concerning purchased articles), for direct mailing and direct e-mailing (e.g.sending of e-cards) activities, sending you communications about our activities and invitations in order to offer you further personalized services. Moreover, the collection of your personal data will assist Gucci’s staff to provide to you a more helpful service.
Related to the above mentioned purposes, your data will be collected through electronic modalities, on secured systems or via paper (e.g customer information card) and will be processed in both paper and electronic formats, duly protected.
Furthermore, if you consent to the insertion of your personal data in the Gucci Customer database, this data may be used for statistical and market analysis, and may be processed in an aggregate form or in an identifiable way.
To complete an online order a set of personal information is required. Failure or refusal to provide accurate information when requested will result in the canceling of any pending order or the inability of the online application, and therefore the Gucci organization, to process your request. Information that is not required (e.g additional contact details for more successful reaching of purchase related communications, or demographic information for market analysis and/or analyzing your possible needs) will be duly noted on the screen. You may choose not to provide us with any information noted to be optional and still continue to successfully use and purchase from the Gucci.com online shopping application.
Your personal data will be processed primarily by the person in charge of the processing of GUCCI AUSTRALIA PTY LTD which are in charge of the management of the transaction as well as by its service providers that acts as data processors.
The data controller is GUCCI AUSTRALIA PTY LTD ABN 49 093 354 548 of Level 6, 10-14 Waterloo Street, Surry Hills, NSW 2010, Australia a company of the PPR Luxury Group.
With reference to the personal data about you that we may process, we wish to inform you that you have the right to contact Gucci to request access to any personal data concerning you held by Gucci. If you are able to establish that the data is not accurate, complete and up-to-date, Gucci must take reasonable steps to correct the data.
Should you wish to exercise this right you can contact the relevant Gucci company using the contact details below:
I accept the terms of sale
I would like to receive Gucci email newsletters
Please be advised that changing your location while shopping will remove all the contents from your shopping bag
Free shipping will be offered online from May 24th ,2013 until June 28th, 2013 to destinations within Australia. This offer will only be applicable to purchases made on the Australia Gucci.com website.To estimate the total delivery time for your purchase, please allow up to two business days to process your order for shipment.
no exchanges or refunds are available on sale items.