About Gucci

Gucci is one of the world’s preeminent luxury brands, recognised the world over for its fashion innovation and impeccable Italian craftsmanship.

Ever since Guccio Gucci founded the house in Florence in 1921, the brand has been a destination for the world’s most discerning men and women, representing at once contemporary glamour and traditional Made In Italy craftsmanship. Gucci designs and produces women’s and men’s ready-to-wear, handbags, small leather goods, travel accessories, footwear, fine jewellery, watches, eyewear, fragrances and cosmetics, children’s clothing as well as other timeless lifestyle items.

Every Gucci piece carries with it close to a century’s worth of artisanal quality and unparalleled design. To learn more about the brand’s 94-year history, visit The House of Gucci.

As Gucci enters the next century of activity, it’s taking a strong position on corporate responsibility. From sustainability to philanthropy, Gucci is committed to its role in the global community.

It voluntarily obtained SA8000 certifications, focused on working conditions and practices. Dually, it's actively involved in philanthropic initiatives that support both women's and children's rights and the arts.

In 2005, the House entered into a long-term partnership with UNICEF and since then has committed close to $20 million in support of the organisation’s women's and children's programs in Africa and Asia.

In 2013, Gucci founded Chime For Change, a global initiative dedicated to raising funds and awareness for girls' and women's empowerment.

Gucci also collaborates with the Kering Corporate Foundation in its efforts to combat violence against women.

On the cultural front, the company works closely with Martin Scorsese's The Film Foundation to fund the digital restoration of cinematic masterpieces, such as La Dolce Vita and Once Upon a Time in America. For more information on these and other philanthropic efforts, click here.

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Sale Purchase Policy

No exchanges or refunds are available on sale items

- please select your items carefully, as no exchanges or refunds will be accepted on sale items.

- exchanges or refunds will only be processed if the item is deemed faulty, defective or otherwise wrongly described. any faulty item claim must be made within a reasonable time of receiving the goods and is not subject to the 14 (fourteen) working day return timeframe.

- at gucci, we endeavor to ensure that our pricing is accurate and current. our prices are detailed within the individual product listings and we reserve the right to amend our prices at any time.

- please be advised that during sale periods, orders can take up to 3 business days to process and ship from the day the order is placed. gucci reserves the right to contact the Customer via phone or email to verify order details prior to processing. If gucci is not able to contact the Customer successfully, this can cause further delays with order processing.

free shipping:

free shipping will be offered online to destinations within australia. this offer will only be applicable to purchases made on the gucci.com/au/ website.

order information:
for security reasons, purchases may not be shipped to p.o box addresses. orders are processed and delivered monday through friday, excluding public holidays and bank holidays. gucci cannot be held responsible for unanticipated delays.
No exchanges or refunds are available on sale items

free shipping:

free shipping will be offered online to destinations within australia. this offer will only be applicable to purchases made on the gucci.com/au/ website.

for estimated delivery times, please refer to the assistance section

order information:

for security reasons, purchases may not be shipped to p.o box addresses. orders are processed and delivered monday through friday, excluding public holidays and bank holidays. gucci cannot be held responsible for unanticipated delays.

each order will arrive complimentary gift wrapped. products are tissue wrapped and enclosed in a signature gucci gift box that is tied with a gucci satin ribbon. a personalised gift message can be added to gift orders when completing the online checkout at gucci.com/au.

free returns:

free return shipping will be offered for all full-priced online orders only at gucci.com/au

full-priced merchandise must be returned within 14 working days from the date of delivery. Gucci does not accept returns and exchanges on sale merchandise.

for our complete return policy, please refer to the assistance section